PureanceReviews of pureance.com

Response from PureanceAug 28, 2026

Hi Eve, We sincerely apologize for the frustration and concern caused by the unexpected charge and the delay in receiving your order. We understand how upsetting it is to see another payment taken after you had already contacted us requesting cancellation. We are currently investigating the details of your order, payment, and previous support requests to better understand what happened and address your concerns appropriately. We truly appreciate you bringing this to our attention and are sorry for the inconvenience this has caused.

Response from PureanceAug 27, 2026

Thanks for letting us know, Linda! We've shared this feedback with the team so checkout feels less confusing going forward. Glad to have you as part of the Pureance family, let us know if you ever need help placing a simple order.

Response from PureanceAug 14, 2026

Thank you for the 5 stars, Karen! So glad the explanation made everything clear and helped you feel confident trying HydraLift, with hydrolyzed wheat protein and betaine to help strengthen and volumize your hair. Wishing you great results, and we'd love to hear how it goes!

Response from PureanceAug 14, 2026

Thank you, Elizabeth! We know you've tried a lot of hair growth products before landing on HydraLift, with hydrolyzed wheat protein and betaine working to strengthen and add volume to each strand, we think it'll stand out from the others. Excited to have your husband try it too, we'd love to hear how it goes for both of you!

Response from PureanceAug 14, 2026

Thank you for the 5 stars, Mary! Glad the shopping experience was easy start to finish. HydraLift's coco-glucoside cleanser and hydrolyzed wheat protein work together to gently cleanse while strengthening hair, so completely fair to reserve final judgment until you've seen it for yourself, we'd love to hear your honest take!

Response from PureanceAug 13, 2026

Hi Mary, thanks for sticking with it despite the long video, we've passed along the length feedback to the team. We think you'll be glad you gave HydraLift a try, it's designed to strengthen strands and improve the appearance of thinning hair with each wash. We'd love to hear how it goes for you!

Response from PureanceJul 29, 2026

Hi there, Thank you for sharing your feedback. We appreciate your honest comments regarding the reviews. We understand your preference for reviews based on actual product experience, and your feedback has been noted and shared with our team for review as we continue working to improve the customer experience.

Response from PureanceJul 12, 2026

Hi Lynn, Thank you for your feedback! We're excited that you've chosen to try our product and truly hope it delivers the results you're looking for. We hope it leaves your hair feeling healthy, refreshed, and great throughout the day. We appreciate your support and look forward to hearing about your experience. Thank you for giving our product a try!