PureanceReviews of pureance.com

To order a simple shampoo and then go through aggressive up-selling for more bottles or other products is very frustrating. I have given up, The presentation about the HydraLift Volumizer was terrific, so I'm disappointed to have messed up while trying to oversell it . I am not even interested anymore!!!

My mother-in-law asked me to help purchase Pureance shampoo, and after going through their checkout process, I was furious at the extremely aggressive upsell practices they use. During checkout, there were probably at least ten separate upsell offers/pages, some of which made it nearly impossible to find the option to skip. In some cases, the “skip” option was hidden inside a disclaimer-like sentence. All upsell pages displayed a warning message saying, “Do not hit the back button as it can cause multiple charges to your card” which we all know is not true so why scare your poor customers like this? The whole experience was so alarming that I started recording the process halfway through. From my observation, Pureance’s target customers are likely customers of older age experiencing hair loss — exactly like my mother-in-law who has been very sick and lost a lot of hair — who may not be the most tech-savvy online shoppers. If Pureance is truly confident in their product, why resort to such aggressive, unfair upsell tactics against customers? After placing the order, I called to check the status (given the endless upsell pages I had just endured) — and, unsurprisingly, was told the product was on backorder. I feel terrible for those who simply want to try the shampoo but end up spending far more than intended because they can’t easily exit the upsell pages. Targeting a vulnerable demographic with this kind of checkout is simply wrong. Oh, the product UPC starts with 860, which is registered to Serbia.

Used them for two months and saw no results. Several of the serums are loaded with oil that never absorbed in my skin, I felt like I had vegetable oil on my face. I couldn't go out with this oily nonabsorbable serum and if I put on at bedtime it goes into the pillowcases. They don't work and they are awful for use.

I would have gone with a zero if that were available. I ordered over 3 weeks ago, never received products and they never contacted me to let me know what was going on. Then when finally refunded, again, I never saw the products, customer service said they were not even available yet, though they charge my credit card even though they knew that the products were not there. Then when refunded, funally, only 226.80, a difference of 17.01

Knowing that it is all natural organic ingredients. It is perfect for young adults. I know older adults can use it to but I am looking for beauty products just for the older adults. Pureance is a wonderful company.

Great organic paraban and sulfate free products! Really improved the appearance of fine lines and wrinkles on my face and neck. My skin feels more hydrated every day I use it. My makeup goes on better and lasts longer. I'm an esthetician and very impressed! (I've tried a LOT of products) Looking forward to the lightening of the hyperpigmentation on my cheeks and upper chest and will leave an update in a few weeks for the Even Flow serum. I'm not a huge fan of the smell of the Hydration Serum but I appreciate its fragrance free and can certainly deal with the 2 seconds it takes for the scent to dissappear. And beautiful packaging!

I have been using Pureance products for a while now and I honestly love them! Two standouts for me are the cellular restore serum and even glow. The serum is amazing if you apply it in the evening. I wake up with incredibly soft, smooth skin. As for even glow, it's become my go-to for dealing with post-pimple dark spots. What I really appreciate is that I can use it even in the summer without any issues. I also feel good knowing the products are organic, dermatologist-approved, and safe for my skin. Pureance has definitely earned a permanent spot in my skincare routine!

I ordered 1 bottle of lift and glow, I said no to all the offers and when I put my card details in I was charge an extra $198 US dollars for 4 bottles of serum that I don’t want. I tried the on line chat and did not receive an answer I am so disappointed I will not be placing another order with the company and I would most definitely deter anyone in NZ from ordering from this company . One star for Pureance for the added item and leaving me short of money, but Five star for customer service refunding money and am now awaiting my order. Will keep you updated when I receive the product. I WANT A REFUND OF ALL CHARGES