Pureance Reviews | Read Customer Reviews of pureance.com

Pureance Reviews | Read Customer Reviews of pureance.com

Pureance reviews

120 approved reviews, newest moderated first

Janice A.
Jan 19, 2026
The website is easy to maneuver and…
The website is easy to maneuver and pick out the products that you wish to try. I love the fact that I have a 365 day return policy to back up the product. I am trying the Hydro lift shampoo, conditioner, and the scalp serum I am looking forward to great results.
Response from PureanceJan 19, 2026
Hi Janice, Thank you for your wonderful feedback! We’re thrilled to hear that you found our website easy to navigate and that our 365-day return policy gives you peace of mind. We hope you enjoy trying the HydraLift shampoo, conditioner, and scalp serum, and we’re excited for you to see the results. Your support means a lot, and we truly appreciate you choosing us!
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Cindy N.
Jan 19, 2026
Doctor sarah explained a lot of things…
Doctor sarah explained a lot of things that I didn't know about hair loss. Never knew that you're hair follicles couldn't breathe. I feel like this could possibly work for me.And I hope it does.That's the reason I went ahead.And purchased. I believe in what she is telling me
Response from PureanceJan 20, 2026
Dear Cindy, Thank you so much for your kind words! We’re absolutely thrilled to hear that you had an excellent experience. Your satisfaction means the world to us, and we truly appreciate your support. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (800) 595-0735], and we’re always here to help ensure you continue to have the best experience possible. We look forward to serving you again—thank you for being our valued customer!
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Nita
Jan 17, 2026
Hydralift Shampoo
Other than all the products shown, which I appreciate, I couldn't buy everything at the great prices offered. Being a senior citizen on a limited income doesn't allow me to make such large amount purchases, even though your prices offered were great. Since this is a first time purchase and I haven't received it yet, I can't say how well it works until I get it and try it. Hopefully, everything you said about it will be just what I need to make my hair stronger and fill in the bald spots I hate.
Response from PureanceJan 18, 2026
Hi Nita, Thank you for sharing your thoughts and for considering our products. We completely understand that budgeting is important, especially for first-time purchases, and we appreciate your honesty. We’d like to let you know that whenever you’re placing an order, you are always welcome to call us directly. Our team can provide information on any available discounts or special offers to help make your purchase more affordable. We hope the products meet your expectations and help support stronger, healthier hair. If you have any questions or need assistance at any time, please don’t hesitate to reach out — we’re happy to help.
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Monique M.
Jan 14, 2026
The website was slow to receive…
The website was slow to receive information. It ordering was very clear and is complete. Thank you! Monique
Response from PureanceJan 15, 2026
Dear Monique, Thank you for your positive feedback! We’re delighted to hear that you had a good experience and truly appreciate you taking the time to share your thoughts. We’re always looking for ways to improve, and if there’s anything we can do to make your experience even better, we’d love to hear from you. Our Customer Support team is available 24/7 at (800) 595-0735, so please don’t hesitate to reach out with any suggestions or concerns. Your support means a lot to us, and we look forward to serving you even better in the future!
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Dear C.
Jan 5, 2026
Very good and helpful
Very good and very helpful
Response from PureanceJan 8, 2026
Hi there! Thank you so much for your kind words! We’re absolutely thrilled to hear that you had an excellent experience. Your satisfaction means the world to us, and we truly appreciate your support. If there’s ever anything else we can do for you, please don’t hesitate to reach out. Our Customer Support team is available 24/7 at (800) 595-0735, and we’re always here to help ensure you continue to have the best experience possible. We look forward to serving you again—thank you for being our valued customer!
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CA C.
Dec 31, 2025
Gratitude Presentation was clear
Gratitude Presentation was clear, completely well spoken, explanations were accurate, medically sound and from a conviced person who totally knows the subject. experience is a great teacher. My sadness is that I cannot afford all the things and I am grateful to you that younger women may be able to so so.
Response from PureanceDec 31, 2025
Hi CA, Thank you so much for your kind words. We’re truly grateful that you found the presentation clear and informative—it means a lot to know the information resonated with you. We also understand your concerns about affordability, and we genuinely appreciate your honesty. Please know that we’re always here to support you in any way we can, and your feedback helps us continue improving the experience for everyone. If you ever have questions or need assistance, we're just a message away.
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Vanha P.
Dec 30, 2025
Shipped unordered and unwanted shampoo
These people shipped me a bottle of Shampoo for $44. plus its on a recurring order scam. #1, I would NEVER order any recurring order thing, and#2, I have NO use for any shampoo (BALD!). I called the number on the shipping label (310 409-4616), no longer in service. I called a number from their website. Of course they claim I ordered it, and will not send return authorization, BUT! I can ship it back at MY expense for a refund on something I did not order. Or I can get a 10% discont to just keep it. Well Whoopee! DO NOT EVEN LOOK AT THEIR WEB SITE, THEY WILL SOMEHOW SEND YOU SOMETHING AND WILL CONTINUE TO DO SO UNTIL YOU CANCEL THESUBSCRIPTION. I hiave submitted a claim thru PayPal, will see how that goes.
Response from PureanceDec 30, 2025
Hi Vanha, We sincerely apologize for the frustration and confusion caused by this order. We understand how receiving an unexpected product and subscription can be upsetting, and we want to make things right. Please contact our customer service team so we can review your order, cancel any unwanted subscriptions, and ensure the situation is resolved to your satisfaction. Your trust and peace of mind are very important to us.
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Celro R.
Dec 28, 2025
I love it
I love it! Very gentle on the skin. Absorbs nicely. No sticky residue. The only thing I can call out is the scent.
Response from PureanceDec 29, 2025
Dear Celro, Thank you for your positive feedback! We’re delighted to hear that you had a good experience and truly appreciate you taking the time to share your thoughts. We’re always looking for ways to improve, and if there’s anything we can do to make your experience even better, we’d love to hear from you. Our Customer Support team is available 24/7 at (888) 558-9836,, so please don’t hesitate to reach out with any suggestions or concerns. Your support means a lot to us, and we look forward to serving you even better in the future!
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