PuppySpotReviews of puppyspot.com

Smooth process and excellent service

my dog has giardia and in my opinion the screening should have been more thorough

I'm am very upset with this service. We bought a dog for a family member. Puppyspot called us TWO DAYS before we were supposed to have the dog and said that the dog had passed away. I'm really starting to wonder if they even take care of their dogs. How do they not realize the dog is sick and on the verge of death? Why do they not notify the buyer that the dog is sick or not healthy? I'm really upset with this website and encourage you to get a dog from a local shelter.

We love our sweet Olivia. Puppy Spot did a great job making sure we got together with our sweet girl.

My dog was supposed to be here yesterday. I took off work and went. To get him. He wasn’t there. He never got on the flight. I was told he was en route. I called PuppySpot. They said the breeder did not have all the right paperwork- but neglected to call them with an update. I was assured he’d be coming today - and I will be kept informed- well, it’s almost 11am Christmas Eve and I have heard nothing. I have texted and written to them several times. My son keeps asking about the puppy. I can’t understand because up until yesterday PuppySpot was really great. I am so disappointed and sad, and I don’t even know what to tell my son. Please HELP. PS another couple was there to pick up there dog also - same company- but at least there dog was on a later flight. I hope they were able to get the dog- their children are 4 and 6 and they also took off work and drove over an hour.

Puppyspot send us a chaperone with our Dog. The chaperone ABANDONNED the dog at the airport because she didn't want to pay the custom fees like the contract said she would do. Customs wouldnt let us take the dog since her name was on there. Puppyspot are pieces of crap, they think ups letters and dogs are the same. They just wanna sell puppies and they would sell it to ANYONE. GO TO YOUR LOCAL SHELTER INSTEAD

We were surprised how quickly the process went thru. Our counselors were very attentive and explained the process when I got a little nervous at the end. 😐. But the transfer was smooth. Our puppy is perfect.

We love our puppy but was really disappointed with American Airlines who held her hostage in Phoenix for over 10 hours and did not update us on all the flight changes. Only person there to help us was Jeff the man who with the Kennel company at the airport. Thank goodness for him. Paula Farha