Kimberly Q.
Puppy Spot made everything so simple…
Puppy Spot made everything so simple and easy to get our precious YorkiePoo. They were all so informative and amazing to work with! I highly recommend them!

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kimberly Q.
Puppy Spot made everything so simple and easy to get our precious YorkiePoo. They were all so informative and amazing to work with! I highly recommend them!
Gregory M.
wonderful experience adopting a pet from the beginning to getting our pet, everybody from the company answering our questions and the cooperation from everybody was fantastic. and the pet is heathy and just what we wanted.
John I.
After traveling for 20 hours and at a great expense Our new puppy was received in a malnourished, dehydrated, sickly, dirty and smelly condition. She had parasites and worms. Thankfully I chose to go get her instead of having her shipped. I was told she would be handled with care and handed to me at the airport. Truth be told by the airlines and not Puppy Spot, she would have traveled for 10 hours in a locked cage with no food or water with the luggage in the underside of the plane. Our veterinarian stated that she would have most likely not survived this ordeal. Can you imagine taking your children to pick up a new puppy only to find out she died? Puppy Spot was very nice until they received our money. After that our sales person Lisa never bothered to return text message or phone calls. This is my first experience with a puppy service and will definitely be my last. Puppy spot stated that they throughly screen all their breakers and do not deal with puppy mills. This was obviously not true in my case.
Response from PuppySpotFeb 4, 2020
John - We are deeply saddened to learn that you have such a negative impression of PuppySpot. We strive to provide a stress-free and happy travel experience for all of our puppies AND puppy parents. For this reason, we only arrange travel with reputable airlines who are equipped to safely transport our precious puppies to their new forever home. Most of our puppies (except for specific breeds, who require special travel requirements) travel alone in a special compartment made just for them under the plane. Not to be confused with cargo, this compartment is pressurized, and temperature controlled for the comfort of our pups. We also offer other travel options for our puppies, one being a meet up between a puppy parent with the breeder, which you preferred. We can assure you that your pup did not come from a puppy mill. We would never work with puppy mills and have a zero-tolerance for substandard breeding practices of any kind. Puppy mills have no care for their animals' health and wellbeing and are absolutely cruel. We are 100% dogs first here at PuppySpot and we absolutely care. That said, we were truly surprised and concerned to learn how your pup was received. Since receiving your feedback a member of our Management team has been trying to connect with you to learn more about your experience and check on both you and your puppy. We hope to speak with you very soon.
Clayton M.
I am absolutely pleased with the performance and support I received from PuppySpot. My puppy Bentley arrived on time, healthy, happy and ready to go! His paperwork was complete (vet info, food info, etc.) and the online support I received during the adoption process was both timely and friendly. I would (and already have) definitely recommend PuppySpot to anyone interested. Many Thanks !
Pamela O.
Great communication and overall great experience with them! The Puppy Concierge was a huge help in answering questions and helping me find the perfect pup for our family. Highly recommend. We have a happy healthy beautiful male Bernedoodle.
Sandra H.
Terrible experience. The worst! I received a different puppy than I picked out and paid for. Almost $5000. I’m trying to get my money back. Don’t know what they’re going to make me do with the puppy I received. But he should not go back to the breeder he came from. He was abused! Even after almost two weeks with me he’s still afraid. He won’t come. I feel so bad for the little guy. He’s very clingy to me. But when he’s down on the floor and I want him to come to me he runs. Doesn’t like the leash at all when I try to walk him. Potty training is a challenge. I hope PS does the right thing for both of us. Do not do business with this company. I have filed a complaint with the BBB and my credit card company. Buyer beware.,
Response from PuppySpotFeb 4, 2020
Sandra - We are truly surprised to learn you feel like you received the wrong puppy. We take pride in the honest, responsible and trusted approach we use to help puppy parents meet their new furry best friend. All pictures uploaded onto our website are original photos from our trusted breeders. We are confident you received the correct puppy however, we never want a puppy parent to feel deceived. Additionally, we were shocked to learn that you felt that your puppy was abused. Your puppy's breeder has not only been screened and found to meet our high standards but has been in our community for several years with no similar issues with any of their puppies. It's a big change for a puppy to leave his breeder and environment that he's used to, and it can take some time for him to be fully comfortable in her new home and adopt new habits. We're sure with ongoing training and patience, he will blossom in his new surroundings. Once we received your feedback a team member quickly reached out to you to address your concerns and see how we could help. Unfortunately, you decided not to keep your puppy, and our team has been working closely with you to retrieve your puppy. As promised our team will continue to be here for you until your puppy has been safely returned and your concerns have been resolved.
Ben K.
I was told all transportation was taken care of I’m the price and then the day before the delivery I was told I had to pay an extra $200.I was not happy with the surprise but everything else was OK
Craig L.
Love you guys and our puppy!