PuppySpotReviews of puppyspot.com

Awful, unprofessional and unethical establishment with terrible customer service.

PuppySpot was always very helpful through the process of getting our American cocker spaniel Willow albeit there were a few hiccups along the way. One of those hiccups was that our puppy was supposed to come with a crate from the breeder which the breeder forgot. I reached out to PuppySpot to let them know and they refunded me with $50 to cover that loss. The financing process, if one chooses to finance their pup, was seamless and quick. We secured our pup very quickly. Also, the PuppySpot app sends updates and tips and tricks to help prepare new owners for the arrival of their pup. There was also a check-list in the app to help new owners make sure they have what they need when the pup arrives. My last comment is that the breeder we got our cocker spaniel from appears to be very reputable and we were told that they don't overbreed (only once every few years). Our pup has gone to the vet a few times now and our vet says she's very healthy. Her temperament is also astoundingly sweet, friendly and adorable. That to say, PuppySpot appears to follow through on the promise of reputable breeders putting up their puppy listings.

I did not have the best information during the journey or the waiting process of the pupy

Very stressful experience getting my pup. I spent $4800 (my mistake for not going directly to a breeder) for my baby. I thought I would get him at 8 weeks via aircraft but no, they couldn't tell me when I would get him. He was ready to come home in early Oct. While I am waiting I was distraught, where was he? could I go get him? Is he being socialized? I got him at 16 weeks! They took valuable bonding and training time from me. But the worst part is that they put him in some kind of cargo van, in a cage, with a pee pad for 4 days. He is traumatized by vehicles, timid and scared of everything. We will get through it, took a trip to the snow this weekend, he had a good time except during the hour ride where he shook in fear. Go directly to a breeder, don't be inpatient like I was. Puppy Spot is a legit business and they do have people that care but their operating model needs improvement. My pup is beautiful and the love of my life.

Great experience.

Everything from original contact to delivery has been 100% . Great correspondence and care with every step. Follow ups too. Highly recommend.

With PuppySpot, I was able to get my miniature Siberian Husky I always wanted. They are expensive, but in the end I am very happy with my selection. Everyone was very professional and followed through with their promises. It was difficult to pay upfront, but they turned out to be very trustworthy.

The purchase and delivery of my new puppy were seamless. thanks, Dianne