PuppySpotReviews of puppyspot.com

We had a great experience with PuppySpot! I would recommend them highly.

Very helpful and supportive. We love our girl.

After reading lot of negative reviews , I was very skeptical to even buy from this place .we had lost our cocker spaniel a year ago , we did not want to jump right into getting another dog .Then covid arrived and searched for months on rescue sites, but since you could not visit ,or the pup having issues could not find a dog . yes, they are expensive , but the price is there , one agrees to it [ be sure to check your delivery charges ] so its something one agrees to when buying the dog.one should not complain about the price after . do ask for parent pictures [ and see if they make sense] first puppy picture , mom is surrounded with black puppies , the one being sold was a buff cocker spaniel . we chose a cockapoo , the person who takes your money is always super nice, but they disappear after the transaction is made .the app is useless , and customer service, as nice as the staff in Philippines call center is , none of them have any concrete answers . finally puppy was ready to go , and delivery was cancelled 3 times.at this point I had already spent$6000 and was at their mercy. anyway , after all of that, many calls [ you have to wait for extensive length of time, and then connected to call center ,who have no decisive power or answers] my puppy was on her way . BUT, In the end, I got a wonderful healthy puppy ,we are super delighted to have her .vet found some bacterial infection on her belly , that was cured with antibacterial shampoo .they reimbursed me for those vet charges as well. with covid, and breeders not allowing clients to visit , or to rely on pet shops ,with dogs that looked unhealthy .this has been a experience that I find was fruitful and rewarding , only because we got a great dog . I hope to add another dog in about a year ,I would probably use them again .

Every aspect of working with PuppySpot was amazing. Finding our precious little princess from a breeder across the country could not have happened without them! And they even arranged to deliver her into my hands on Thanksgiving Day! Our Lily Fae (litter name Ellie) is happy, healthy, feisty and fierce, and living her best life here in Texas.

The puppy came and was all that was expected. The issue is I needed to call customer service around 3 times prior to arrival and it seems they are reading off a script, and the answer was always we'll have management you call if the script didn't answer your question. Customer service is the issue here, all else was as expected.

I wanted a goldendudle. Not sure what I got instead. Love my puppy regardless. Arrived on time and he is heathy. I would not use again puppy spot again however and this is why : The information on the parents is difficult to get. I when I got it it is inaccurate. Mom is golden retriever true but dad is not a puddle. I had a puddle for a long time. Dad is a mix for sure looking at the picture provided. People on the phone are very polite but have 0 information available for them. They are located in Philippines and alll over the world and have no idea of dogs and what the sell. I would use a breeder next time. Not puppy spot! Expensive. Quality so so. Information on the parent inaccurate. Finally I got a cute mix dog ....mostly golden retriever instead of goldendudle. Definitely not 50 golden 50% puddle. My puppy has possibly 10 to 25% puddle at the most. Will do genetic test to know for sure. Find a good breeder Not puppy spot !

We wanted a Havanese puppy but were wary because of all the scams online. From when I contacted Puppy Spot I felt confident the company was interested in me finding the right puppy. I saw how they checked to make sure the puppies are ethically bred and the health guarantee really made me feel comfortable with purchasing our puppy, Teddy, from them. Teddy is healthy, his breeder obviously loves her dogs like family, he came microchipped, up to date on vaccines, with his food and free AKC registration. I would recommend puppy spot to anyone looking for a puppy.

Overall positive experience but travel coordination and communication was poor. When you are assigned a “puppy manager” it is in effect a call center rather than a dedicated resource so you have to: 1) go over facts and circumstances repeatedly and 2) initiate contact at every turn as they do not reach out proactively with status reports. We paid for air transport but puppy ended up traveling by car/truck from UT and arriving a day before planned (requiring us to rush home from out of town). Covid environment notwithstanding, this part of the process could have been managed more effectively.