PuppySpotReviews of puppyspot.com

Puppy arrived safely. Driver was courteous.

I received Ozzy, now Charlie, the Shih Tzu puppy via hand delivery on February 15, 2022. The gentleman who delivered Charlie was very kind and personable. My pup is adorable, and he has not had any health issues. Additionally, my questions were answered promptly by the customer care assistants, and everyone was friendly. My experience with little Charlie has been perfect!

Everything from my first phone call all the way to the driver bringing my puppy in to me, went without a hitch. Each time I had a concern or question they would answer by email. My puppy is so loving, and healthy and I couldn't be happier. Thank you puppyspot.

I would give 5 stars because my puppy is the best and sweetest girl. But the pickup from the airport was horrible. No directions were given to me only an address because I asked for it and it was the wrong address. Luckily by the grace of God I found out where to pick her up from the person that’s was going to deliver her to us (the flight changed last minute so I didn’t want my pup to have to wait another day at an airport so I cancelled my delivery and picked her up myself). Not great communication at all. But my pup is really a great dog after all.

The entire process was great!

Sent us a dog with Giardia and when we tried to contact, we were met with individuals with attitude and were not helpful. We got the puppy and within two hours of having him, he was hospitalized for two days and the medical bills were threw the roof and puppy spot was being harsh about refunding us when they should test their puppies prior to sending him as they also guarantee in their health guarantee. Their health guarantee claims to refund up to the purchase price of the puppy which not to mention was over $5,000.00. Would not recommend buying a puppy from them, as they dont even allow contact with breeders which is important in knowing the health of your to be puppy. UPDATE: After being put in contact with and working with Jeasca, a puppy manager, she was great to work with. She also was great in assisting us and helping us resolve the medical bills.

Awesome experience from the beginning to the end when we received our beautiful, fun Maggie .

5 stars answered all questions I had kept me up to date *