PuppySpotReviews of puppyspot.com

We purchased a puppy from PuppySpot in June of 2022 and paid a large amount for a chartered flight. A few days before the scheduled arrival, they called and told us that they have removed that option and we'd have to fork over another $800 to still have the dog flown to us. What kind of business takes your money and then asks for more because THEY change policies? We ended up asking for a refund instead when the travel delays started stacking up. It also seems that when money is involved, you get to speak to an employee. When YOU call to ask for something, you get a call center person with a script.

For the most part, I would highly recommend Puppy Spot. The staff was extremely helpful with the puppy selection process and I ADORE my puppy. I have to remove one star because I was unable to obtain assistance the weekend my puppy arrived. Staff had told me that puppy would be shipped with medication. Unable to get any appointments locally, I had to wait for the missing meds by mail. The panic and chaos revolving around my concern for puppy's health was over the top. It all could have been avoided had Puppy Spot been clear with breeder and had an after hours line for urgent messages.

Everything was perfect ! The puppy arrived on time. He was absolutely healthy What I didn’t like is communication after purchasing . I wanted to get Akc numbers of parents to register the puppy by myself . But they didn’t give me that numbers . They ask me to call some company which took me $250 for this registration …. But I know I could do it for free .

As some of us know there are sites out there advertising puppies for sale only to dupe us out of thousands of dollars. I was one of them. However gunshy as I was I came upon the PuppySpot site. Still leary I have to say when speaking with a PuppySpot Team Member my mind was put to ease. From the time of selection, purchase and awaiting delivery of Suri (standard poodle pup) I was kept informed the entire time. When Suri was delivered to my front door the driver kept me updated and advised me of a slight delay. His estimated time of arrival was to the minute. Suri was a bit timid at first but keep in mind she had quite a ride from her breeders home to her new forever home with me. What a delight to see her and after the driver left handing over a packet of information PuppySpot indicated would come with Suri, we ventured out to her backyard (completely fenced in). Suri knew she was home as she explored the grounds, did her business and came to me so I could take her into her new home. As most puppies do from the long journey Suri had peed in her carrier. So I performed a wipe down on her to freshen her up a bit as the hour was late. The next morning I gave her a shower and noticed a lump on her backside. I advised PuppySpot of my finding and concern and they were back in touch almost immediately after submitting my email to them. In addition I had called my vet to bring Suri in for an exam. They confirmed the lump and took a sample to test and see if it was something serious. From what the vet said it may be from an old injury or something else. Surgery is an option but as their findings did not show anything life threatening we could see about removing it when she gets spayed. In the meantime I am to monitor it for any changes and if Suri shows any pain or discomfort from it to notify them immediately. PuppySpot has been there for us as we continue through Suri"s journey. My total experience with PuppySpot has been one of having a piece of mind as their Team are exceptional, knowledgeable, compassionate individuals to ensure someone like me received the puppy of choice healthy and safe. Suri is a delight and a blessing. She is flourishing, exploring and appears to be enjoying the love she is showered with. I would and will give my recommendation for any one wanting to buy a puppy on PuppySpot with confidence and assurance that it will be the best experience ever.

A month later. My puppy arrived with fleas and I am still struggling with him with that. Had to Disenfext my house. My nephew had to be treated. I had to Disenfext all my house and belongings. Also my puppy can’t control his pee situation and I called PuppySpot for soem sorty of compensation since I had to go through expense that should of never happen. And they didn’t listen

Overall, everything was great. You have very nice employees. I don’t have any experience with purchasing a dog from a breeder so I was not aware that the dog would not be housebroken. Of course, he wasn’t! He’s just a puppy. It would have been better if I had known that before making the purchase.

My niece introduced me to PuppySpot and I had the BEST experience when purchasing my Yorkshire Terrier, I was ALWAYS contacted and kept abreast of what was going on, I downloaded their App on my phone and I knew every step and saw pics and video of my puppy, the Reps was ALWAYS knowledgeable about my dog even the day my puppy was delivered, the Puppy cab contacted us up until he was delivered. We LOVE our new member of our household and I have recommended PuppySpot to others..They are the best, I had the BEST experience!!

Puppy showed up at msp airport happy and healthy. Although a expensive option it does give a large number of puppies to pick from. Also a little more background on the breeders.