PuppySpotReviews of puppyspot.com

Once we paid, there was a lack of communication on when we could expect to receive our puppy. After many attempts to contact via phone and email, finally received an email with information. Then, the puppy was assigned to arrive the day before Thanksgiving, and since we would have to drive 3 hours to an airport on one of the busiest fly days of the year, I felt there was a lack of appropriate planning. When we did get our puppy, we took her to the vet the next day with a poop sample. She had Giardia. I don't know how she received a clean vet certificate with this issue. We spent hundreds of dollars on exams, lab fees, and medicine to cure her of the Giardia.

They are as good as advertised. Everything PuppySpot promised, we received. Our puppy was delivered a day late, but that was solely the airlines fault. Our puppy is perfect

Poor communications. It was never explained to me at the time of purchase that puppies are shipped only on thursdays. Then we were told that puppies aren’t flown if the temp was under45 degrees only to get confirmation later that puppies are flown. We were also told that the handler accompanying the dog would call us 48 hours prior to flight. No one ever called. Airline personnel went to get her for us upon arrival. The woman I initially talked to was wonderful but after that it was very frustrating. We live over 2 hours from the airport and due to an engagement that we had to attend we were not able to go on the first Thursday. Had we known that Thursday was the only day that dogs are flown we could have made other arrangements .I had even called prior to sending the email about Thursday to ask if they had any idea when they were looking to send our puppy home. Our answer was no , we would be notified. Then only to read a few hours later that the puppys flight was cancelled. We love our puppy and would not hesitate to purchase off if that breeder again , however puppy spot needs much improvement. Everytime I placed a call it was at least 1/2 hour wait or was told no puppy managers were available.

An absolutely flawless transaction purchasing our new sorry baby to our family.

This little Boston Terrier Bexley has made mine and my other dog Ginger Ruby lives complete!

I purchased a 12week Cavapoo early in December and Bleu (formerly known as Dixon) arrived on Dec 22nd in time for Christmas as perfect as can be. Alan streamlined the process very well, answered all questions and provided the needed info to help prepare our family with our new pup. The company’s responsiveness is great, airline company and travel arrangements were as smooth as can be. I couldn’t be more impressed.

It was a good experience to be honest, the only complaint It would be that One month waiting for your puppy it’s to much… they don’t even notify you, you have to make calls to know where is the puppy at and it’s really hard that they answer you have to try several times.

Total lack of communication and accessibility. Trying to get a hold of someone was impossible and even when I did get a hold of a “puppy manager” they were unable to answer my questions or requests and told me someone would call me back which no one ever did!! They also did not prepare me for the state my puppy would be in. Yes, I was told to have nutrocal on hand but I was not prepared for my pup to be in shock!! Ended up in emergency vet fist night d/t puppy being in shock!! Lots of money later my puppy is doing great now!