PuppySpotReviews of puppyspot.com

We got a great puppy and love him very much thank you

Emma was the second pup we have purchased through Puppy Spot. She is absolutely perfect! She was everything we had imagined and more. We already love her so much!

Great job on delivery. Every thing went as planed.

I was an administrator for reputable breeders in the state of Indiana for 5 years (NOT puppy mills), and this is my honest review of PuppySpot.com. Note: I have never listed a puppy on PuppySpot as a breeder, so I have nothing to gain/lose by giving this review. I merely want to give an insider's perspective. 1) Communication: Unless you managed to get in touch with someone in management, communication with the regular puppy managers was always hit or miss and often frustrating. They hound breeders for updated photos and information but take weeks to respond to time-sensitive emails (i.e. when is my puppy traveling so I know when to take them to the vet, did the photos I sent make it to the new puppy family?...etc). 3) Outrageous costs: Whatever amount you're paying PuppySpot for your new puppy, please know that the breeder who raised those beautiful parent dogs, trained them, feed them, love them, and helped them bring that beautiful puppy into the world...that breeder is only getting about 1/3 of what you're paying PuppySpot. "Well, it's worth it for the Health Guarantee," you may say. That's fair. Except that those expenses are ALSO paid by the breeder, not PuppySpot. Just something to keep in mind. 3) Transparency: Never once have I seen someone from PuppySpot actually go to visit any of the breeders I worked with or meet the puppies they're selling to you. So, if puppy managers are telling you all about the personality and home environment of the puppy you want, they are 100% lying to you. They don't know that puppy at all. 4) Exclisivity: Breeders who list puppies on PuppySpot are not allowed to list their puppies anywhere else, period. If they find listings on other sites with the same puppy name and photos being used, it counts as a strike against the breeders' profile and their account is disabled until all other listings are taken down. Three strikes, and a breeder is banned from PuppySpot for life. This is unfair to both the breeder, the families looking for a new puppy, and the puppy itself, as not everyone can afford PuppySpots outrageous prices and breeders often would rather talk directly to a prospective puppy family than go through a PS rep. My advice: If you'd like to find a new fur-ever friend without breaking the bank or supporting businesses like PuppySpot, I recommend looking on Puppies.com and AKC.com, where you will deal directly with the breeders. Here are some things to look for in a good, honest dog breeder: They have been raising the same breed of dog for at least 5 years, preferably more, and know a lot about that particular breed. They welcome prospective families to their home to meet the new puppies and parents. They have well-behaved and socialized parent dogs. They can show you parent pedigrees and OFA documents. They do health check-ups at 6 weeks and can provide that information to you. TALK to them on the phone, don't just email.

Excellent service n great follow through . Thank you Puppyspot . Our new member of the family has added lots of works and happiness !

I am happy to finally have my new baby home, but the PuppySpot process should have been much better for us. It took 6 weeks for me to get my puppy delivered. I was told one date and it was extended by 3 additional weeks after the initial purchase. During my wait, I did not receive any updated pictures, updates on my puppy's weight, or videos. The photos and weight of my puppy were not updated after I made the purchase. The information on the PuppySpot app for my puppy was nearly 2 months outdated. I really did not know what to expect in her appearance after 6 weeks. When I got my puppy Honey I received unmarked kibble in a ziplock bag. There was no information on the bag. I went back to the PuppySpot app, and it specified that my puppy eats Royal Canin. I purchased Royal Canin puppy kibble for her breed and it is not at all the same kibble that was provided to me. Therefore, I don't know what kibble she is currently on! I did appreciate the articles and other information I received throughout the process. The information for the puppy should be required to be updated every 2 weeks if a new dog owner is expected to wait six weeks to get their puppy.

They found me the exact dog I wanted like they did 5 years ago, but this time instead of putting the dog on a commercial flight, he was driven from Oklahoma to California. I think the flight is a lot less stressful on the dog, than driving. I was surprised.

Unfortunately not the happiest with my experience working with Puppy Spot. I give a 2-star review instead of a 1-star only because I was able to talk them into getting some sort of refund (not as much as I wanted) for 4 delays and 5 estimated arrival dates later. Just glad to finally be done with dealing with puppy spot, and just have my puppy. Glad to know it wasn’t a scam like so many of my friends thought. Wish there was better communication and more documentation. Overall, would NOT recommend