PuppySpotReviews of puppyspot.com

The dog is just perfect and despite the long drive arrived clean and smelling fresh. My four young kids did not overwhelm him. We are over the moon

This is the third Golden Retriever puppy i bought thru PuppySpot and all three puppies are doing just fine and thank you for the smooth transactions with each puppy from the people on the phone who I talk too to the people who delivered the puppies everything was great and a five star transaction all the way.

It was easy to speak to customer service with any questions or expectations the day of delivery of our new puppy

Puppy spot was prompt and helpful with our questions. We found them very organized in the whole process and are very happy with our beautiful happy Australian shepherd 🥰.

Everything was good except transport they were 2 weeks late and the puppy had kennel cough i would recommend flying rather then there ground transportation

The deliverer was so nice and kind. They pointed me out to the exit and were sure we were on our way before leaving. Excellent service!

THEY WERE SO KIND, ON TIME, AWESOME

I came home from inpatient treatment (for 10 days) and didn't have the delivery date correct (I hadn't communicated with my wife). I got an email from them regarding dropoff in 3 days. I replied "No, That dropoff has been cancelled". Note that at no time did I cancel our order. I get a call that night saying that not only has the order been canceled, but that there will be zero refund. They kept $2,700 and never delivered the puppy. Furthermore, I requested a phone call to discuss the situation over a dozen times. It's 3 days later and I have not yet received one phone call. My seven year old daughter is in tears. They have re-listed Zander for sale online. The puppy we paid full price for. The puppy that we confirmed (in writing) that we still wanted that very same evening. Nope. We'll take your $2,700 and never call you back. We're suing in small claims court, but never again will we use a heartless puppy mill. From now on it's working directly with honest reputable breeders only.