At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
puppyspot.com
Website
puppyspot.com
Category
Pet Services
Listed on Five Star Index
2026
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The company replied to 52% of reviews.
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Most recent review: October 2026.
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We love our new Aussie puppy, Rusty McGill! He clearly came from an attentive breeder who offered a loving home environment in Rusty's early months. This little muffin can't get enough cuddles. I asked about his personality and the personality of his parents. The breeder sent all the info that I needed. We purchased a mini-Aussie from Puppy Spot five years ago and the two dogs are now great friends.
MG
Michele G.
Delivered a beautiful puppy in the…
Delivered a beautiful puppy in the timeframe promised. Just love this boy! Info from the breeder on updates such as size and weight could have been better.
AL
Alex
I was tired of scams until I found…
I was tired of scams until I found PuppySpot. It was the best option that I chose. I wanted to surprise my girlfriend with her dream dog (German Shepherd). The process was easy, the staff kept me up to date with our Ace. When the day of pick up both Nathan B. And Gary kept me inform of Ace and the time frame. When I arrived they were helpful and the transfer was great. Overall experience was amazing. I will definitely recommend PuppySpt and pet premier if you decide on getting your dream dog
Response from PuppySpotJun 5, 2024
Thank you for your wonderful feedback. It's clear that our commitment to the health and well-being of every puppy shown through every step of the way.
JS
Janet S.
Premier Pet TransportPremier with Dallas and Nathan was great.wonderful…
Premier Pet Transport did a wonderful job. The drivers, Dallas and Nathan, were helpful and friendly. They kept in touch with updates about arrival time. These Guys were great!
VC
Valued C.
Puppy Spot is no more than a puppy mill.
We have an adorable yellow lab we acquired through puppy spot and the experience was pleasant. Our puppy supposedly came from four generations of show dogs and had documentation showing the parents had no medical or joint issues. We requested this information prior to the purchase and were
told they can’t supply this information in advance because people have been known to modify the paperwork for other dogs. We were assured the paperwork existed and it would
be included in the packet that arrives when the puppy is delivered. Unfortunately, we received no such paperwork and we have contacted puppy spot numerous times and get no where. I am hoping by sending this review someone will contact us and supply us with the promised documentation.
After numerous phone calls after this review, puppy spot finally contact me. I don’t get anywhere and asked to speak to a manager. A few days later someone who said she was a manager called back. She was nasty and unprofessional and offered me a 10% discount because they DO NOT have the documentation they promised or I could return the dog at my expense and not be credited for what we paid…are you kidding me! We paid $4,000.00 for our puppy and she is part of our family. When I asked to speak to an actual
manager, I was told to hire a lawyer and have my attorney call. All calls are
recorded, but obviously no one listens to them or this so called manager wouldn’t have a job. Dogs are living creatures and puppy spot is no more than a puppy mill at expensive prices.
Response from PuppySpotJun 3, 2024
Thank you for posting, and apologies that we have not been sufficiently responsive to your questions regarding your puppy's documentation. Our customer service team has been notified and will be in touch shortly.
YH
Yung H.
Customer for Life
I am grateful for the incredible experience I've had with PuppySpot. From the very beginning, Alan's guidance and expertise made all the difference. It was 11:30 at night when I first reached out, unsure of where to start, and Alan was there, patiently helping me navigate the process for a puppy that would be the perfect fit for me. His knowledge about the breeder and their practices regarding miniature schnauzers allowed me to make an informed decision. I could not be happier with Bentley, who has turned out to be everything I could have hoped for. Bentley's training, his adaptability to a condo lifestyle, and his minimal barking are all testament to the thoughtful discussions Alan and I had before choosing him. I received clear instructions and updates throughout the following week, demonstrating PuppySpot's commitment to ensuring a smooth transition for Bentley and me. The exceptional service didn't end there. Premier Pet Transport, particularly Nathan B and Gary, went above and beyond to make Bentley's journey as stress-free as possible. Their communication and professionalism, coupled with their understanding and reassuring demeanor when I was feeling anxious about the pick-up, truly made a world of difference. Knowing they cared for Bentley's well-being during the trip from Indiana to Florida means everything to me. I am forever grateful to Alan, Premier Pet Transport, Nathan B, Gary, and the PuppySpot team for their dedication and care. Bentley is not just a happy and healthy puppy; he's become a cherished part of my life. Thanks to your exceptional service, you've gained a customer for life, and I can't thank you enough for all you do.
Warmest regards,
Hercules & Bentley
PC
Phyllis C.
About my puppy
My puppy is what I expected, more or less. Puppyspot had him listed as silver dapple color. His papers, included with him say blue merle. No GREAT BIG deal, The GREAT BIG DEAL is that we tested his stool on the 26th. He has raging coccidia and was positive for giardia. We are, of course treating him for both. He had his overall physical today and passed with no other problems. On his health record his stool samples were negative. He did not develop these problems overnight. This makes you look bad, not horrible, but not the best. This is all an FYI.
CE
C E G.
Excellent experience dealing with Puppy Spot
We are very pleased with the professional service provided by Puppy Spot and Premier Transport. After my daughter got her sweet, healthy puppy through Puppy Spot, she referred us to look for a puppy for ourselves. Our puppy has just arrived and is healthy and already settling into his new home. Puppy Spot provided detailed information required about his breeder, parents, Vet exams, vaccinations, AKC registration and next steps needed in his care. He has already been checked out by our Vet and sailed through with flying colors. The whole experience dealing with this online pet adoption service was excellent. A special shout out to Nathan B and Gary who delivered our sweet fur baby to us safely and with excellent care. Thank you to everyone. CCG