PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Donna H.
Jul 12, 2024
Excellent communication
Excellent communication
Response from PuppySpotJul 12, 2024
Thank you so much for your feedback! We strive to keep our new puppy parents "in the know".
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Leane R.
Jul 12, 2024
Comprehensive information and guidance…
Comprehensive information and guidance about services provided
Response from PuppySpotJul 12, 2024
Thank you for your kind words. We appreciate your feedback and are glad you found our services helpful.
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Annie A.
Jul 12, 2024
Thanks for everything.The service was…
Thanks for everything.The service was almost perfect,except for two things:1- Ihad requested for my puppy’s new name to appear in the documents and it didn’t happen,2- there was no delivery pet box for the puppy to travel to the city.The drivers Joey and Roy were very responsible and nice.MY puppy is doing fine.
Response from PuppySpotJul 12, 2024
We appreciate your kind words about Joey and Roy. We're sorry to hear about the missed name change and the lack of a travel crate. We'll take your feedback into consideration to improve our services. We're glad your puppy is doing well.
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Cathy V.
Jul 12, 2024
Superior
Superior, seamless, stress free service. I would encourage anyone looking for a new puppy to use PuppySpot.
Response from PuppySpotJul 12, 2024
Thank you for your kind words! We are thrilled to hear you had a positive experience with us. We appreciate your recommendation and are committed to providing the best possible service to our customers.
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Karen W.
Jul 12, 2024
Everything went smoothly
Everything went smoothly, however, I was told pup was crated and to get two, one for bedroom and one for day, which I did…..Aleah does not like, she cries and barks…I know 2nd day but clearly going to be more difficult to get her acclimated….I thought she was used to crate
Response from PuppySpotJul 12, 2024
We understand your concern about Aleah's adjustment to the crate. It's natural for a dog to take some time to get used to a new environment and routine. We appreciate your commitment to providing her with a comfortable space.
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ROBERT B.
Jul 12, 2024
my puppyspot and the people that…
my puppyspot and the people that assisted me from start to delivery. the delivery driver kept me informed all the time of meet up. they were there when they said they would be and me too! they made sure all paper work was in order thank you! ALL you people; WENDY AND ANGEL thanks for a pleasurable experience. and a go out to nathan b. and gary thanks!! SOOO INSHORT FROM START TO FINISH EXCELLENT!!!
Response from PuppySpotJul 12, 2024
We are thrilled to hear about your positive experience! It's wonderful to know that you were kept informed throughout the process and that the delivery went smoothly. We appreciate your kind words about our team, and we're glad you had a pleasurable experience.
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Ryan H.
Jul 11, 2024
Great experience
Excellent communication. Delivery driver on time. Dallas was helpful and professional. Thanks for a great experience.
Response from PuppySpotJul 12, 2024
We appreciate your kind words and are glad to hear you had a positive experience. We strive to provide excellent customer service and are happy to know that our team met your expectations.
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M B.
Jul 11, 2024
Delivery of the puppy.
Although I was not happy that the puppy was not delivered directly to my house (I am sick and in bed most of the time), I was very happy the minute I saw him. I made sure he is comfortable in the passenger seat, drove moderate speed, and made it home okay
Response from PuppySpotJul 12, 2024
We understand that you were not able to have the puppy delivered directly to your home. We are glad that you were happy with the puppy and that you were able to get him home safely and wish you many happy years together.
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