PuppySpotReviews of puppyspot.com

I am echoing the last reviewer's response. Based on their comments I would guess we are getting puppies from the same breeder (Joe in Indiana). Lots of communication until you pay then complete radio silence except for generic emails pushing you to buy affiliate products through puppyspot but absolutely nothing regarding the puppy's condition or any updated photos/video for over 3 weeks. A lot can change with a puppy between weeks 9-12!! I was hesitant to go with this company but believed their promise of holding breeders to high standards and guaranteeing no puppy mills. This experience has showed me they don't seem to require anything of their breeders. Literally everyday for the last 2 weeks I called/emailed requesting updates and everyday they said they reached out to the breeder. Somehow they must have communicated with Joe to make the travel arrangements so why would you not tell him that if he can't update us on the puppy he'll get kicked off your breeder list? This is just very disappointing and scary that you have a breeder who really doesn't care at all. I will tell spreading the word everywhere I can not go with this factory. You are better off finding a breeder who cares and will actually keep you informed on your puppy's condition. Also, just as with the last reviewer I was told my puppy would transported with the professional transportation team which actually has good reviews. Instead they are driving her 3.5 hours to Chicago and then putting her on a plane to Boston so this will be a horribly long and traumatizing journey for her where she will surely soil her crate! They said she's already left her breeders home and I am not getting her until tomorrow so who is taking care of her today???? I sincerely hope she arrives in good condition. I will update this review once I receive her but so far I am beyond disappointed and highly recommend to anyone considering this company - DO NOT DO IT!!!

Clinton and Nathan T. did a fine job transporting my puppy from Indiana to the DC area. I was thrilled to not have to go to an airport, --but the parking lot of a local Home Depot. I wish they had sent a text for their 15 minute delay, but they did promptly reply when I asked where they were.

My puppy was delivered safely and promptly. One thing that could have been done differently would be to use hypoallergenic waterless shampoo. She arrived smelling extremely strong. I had to give her a bath as soon as she got home. Otherwise, all was well. Thank you for your safe service.

Clinton and Nathan from Premier Pet transport did a great job delivering our new pup, who arrived happy and healthy! The were on time and both Puppy Spot and Premier were communicative throughout the process.

Excellent experience with my representative Lisa at Puppy Spot. She was able to provide me links after discussing what kind of dog I was interested in. The IT experience you need to have patients but Lisa quickly knew how to work around the glitches. Premier pet transport provided excellent service and communicated with me directly. The only negative thing I would say is there is a disconnect with the logistic team at Puppy Spot with hired transporter, end customer and internally with sales staff. I would have to reach back to Lisa for corrections and responses from their logistic team.

Our experience was flawless. We received several emails a day updating us on our puppy’s transport, health records, and timing. We got our pick up email the day before his arrival. We were to meet the transport company at 8:45pm at a specified location. We arrived 30 minutes early, and the van was already there. Once they checked our identification, we were given our puppy along with a small bag of his food and all of the health records, and AKC documents. This took only 15 minutes and we were in our way. Roy and Joey were so kind and helpful. I could tell that our new puppy had been in trustworthy hands. I would highly recommend Puppy Spot and their affiliated transporters !!! Judy & Mark Anderson

I really enjoyed the awesome communication between the drivers Joey and Roy. They kept us informed on arrival time and location meetings place. When we arrived there they were both there and very friendly. We could tell they loved there jobs. It made it a very pleasant 😊 experience! We received our puppy happy and healthy 💕

Puppy Spot had excellent communication and services after our purchase. Guidance and resources were very appreciated. Joey and Roy, with Premier Transport also had excellent communication and took great care of our puppy while in transport. Joey and Roy were very professional and we appreciated their care getting our puppy to us.