PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

USA M.
Jun 8, 2025
Corgi time 🇺🇸
Great service On time Excellent contact Happy people Great delivery experience 😎🇺🇸 Best part is driver said, ,they are gonna miss my Corgi 🤣
Response from PuppySpotJun 8, 2025
Thank you for the fantastic feedback! We're so glad to hear everything went smoothly — from on-time service and clear communication to the friendly, happy faces along the way. It means a lot to know you had a great delivery experience. And we absolutely love that the driver is already missing your Corgi — sounds like a star passenger! 🐾 Thank you for choosing us — we’re honored to be part of the journey.
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Sandy
Jun 8, 2025
PuppySpot is well organized and supportive
We had a great experience with PuppySpot. Our beautiful BB arrived safely today in the caring hands from the door to door service. She was happy, confident and eager for adventure. PuppySpot has been there for us every step of the way with preparation tips, health tips and any other guidance we may need. She’s a beautiful puppy and we’re already in love
Response from PuppySpotJun 8, 2025
We're delighted to hear about your positive experience with PuppySpot and BB's safe arrival! It's wonderful that she's happy and confident. We're glad our preparation and health tips were helpful and that you're already in love with your new puppy.
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Jean A.
Jun 8, 2025
The attention paid to each step of the…
The attention paid to each step of the process was great. But if each step was laid out at time of purchase would save the purchaser any worry.
Response from PuppySpotJun 8, 2025
Thank you for your thoughtful feedback! We're so glad to hear you appreciated the attention given throughout each step of the process. We’re always looking for ways to enhance the overall experience, we’ll keep this in mind as we continue to refine our communication approach to better support our customers.
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Caroleann B.
Jun 8, 2025
From the very first phone call which…
From the very first phone call which could have been very stressful with the electronics end of business but when Puppy Spot's staff I believe her name Is Lisa started the call she was as kind, respectful, beyond helpful, encouraging us through the troubles of receiving the needed information and completing the task. It took a bit longer than normal I am sure but Lisa didn't care she was as happy, helpful and encouraging all the way to the end. Always saying we could call her anytime giving us her direct line. Thank you so much Lisa. Mother received her puppy Stella and neither of them could be happier. Thank you!
Response from PuppySpotJun 8, 2025
We're happy to hear that the support Lisa provided was so helpful and encouraging during the process. It's great to know that your mother received her puppy and they are both happy. Thank you for your wonderful feedback!
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Duane B.
Jun 7, 2025
My wonderful experience with PuppySpot
My decision to go with PuppySpot has turned out to be excellent choice. I worked with Lisa who is extremely knowledgeable She was very kind to me, and was very patient with me. I reviewed at least ten puppies and Lisa helped me narrow it down to which puppy would be the best fit for me. My puppy was delivered this past thursday and I couldn't be happier!
Response from PuppySpotJun 8, 2025
We're happy to hear that your decision to choose us turned out so well! We appreciate you mentioning how helpful and patient Lisa was during your puppy selection. It's great to know you're happy with your new puppy!
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SUE L.
Jun 7, 2025
Great Place to find the perfect pup
Great selection of dogs. Very helpful on line. Transportation arranged. Pup arrived in perfect condition
Response from PuppySpotJun 8, 2025
We're happy to hear that you found a great selection and helpful online support. We're also glad the transportation went smoothly and your pup arrived safely!
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Lisa S.
Jun 7, 2025
Everything was very well organized
Everything was very well organized. This organization took care of everything and kept you well informed along the way!!! Even provided them a referral.
Response from PuppySpotJun 7, 2025
We're happy to hear that our meticulous organization and clear communication met your expectations. We appreciate you sharing your positive experience and the referral!
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Kristen
Jun 7, 2025
PuppySpot was professional
PuppySpot was professional, helpful, and encouraging. They let me know the process and followed through with helpful tips, resources and informative emails. They were in consistent communication so I knew what was happening all the time. They did concern me about hypoglycemia a little too much. Thankfully my puppy has not displayed the symptoms yet. The transport drive was wonderful, kind, interested and excited with me.
Response from PuppySpotJun 7, 2025
We're so glad to hear that you found the process professional and helpful. Thank you for your feedback regarding the hypoglycemia information—we aim to ensure new families are well-prepared with preventative guidance to support their puppy's transition home. We apologize if any of that information felt alarming; it is truly shared with the wellbeing of the puppies in mind. We're also happy to hear you had a positive experience with the transport process. Thank you again for your thoughtful review—it truly means a lot to us!
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