PuppySpotReviews of puppyspot.com

Overall, we had a good experience with PuppySpot and are very grateful they connected us with a reputable breeder and the perfect puppy for our family. Our biggest disappointment was the lack of communication after the purchase. Once payment was processed, it felt like we were somewhat “ghosted.” Thankfully, our breeder was wonderful and reached out directly, and the transport company handled communication regarding delivery. We also received little guidance about services such as paperwork and transferring the microchip, and there was no follow-up after our puppy arrived. PuppySpot provides a great service in connecting families with reputable breeders, but better communication and follow-through after the sale would make the experience much more personal and reassuring for families excitedly waiting for their new puppy.

Delivered on each stage of the process including delivery.

We had a great experience getting our puppy from Puppy Spot. The process was straight forward, the staff was very helpful and knowledgeable in answering our questions regarding how to best prepare for receiving our puppy, and delivery was well coordinated with two very conscientious and kind professionals. Most importantly, we received a very healthy, well adjusted puppy who obviously came from a loving and responsible breeder. We couldn’t be more pleased!

We loved obtaining our new puppy through Puppy Spot. Adoption was easy and our questions were answered along the way. Our new puppy was delivered right to our front door!

Updates were not satisfactory directions to the location for pick up were wrong, but could’ve not been your fault due to poor service in the area. Had to call the breeder four times before we could connect up with her because the directions were wrong. She was very polite and things worked out in the end. Thankfully.

I had a great experience until the week upcoming to my puppy. I still have not received any of the additional packages that I have paid for, got lied to about when I would receive even the ability to track them THE DAY OF picking up my sweet boy, and overall haven’t heard about them at all. My drivers Gunner and Ryan were fantastic though.

I am extremely satisfied with the service I received from puppy-spot, start to finish. My concierge, Johnny, had reached out right away when I inquired. He took the time to answer my questions and put my mind at ease about purchasing a puppy online and trusting the process. I was VERY apprehensive as I have never done anything like this before. He represented the company well! Communication was spot on. Johnny gave me an accurate timeline of when I would receive emails/texts and when my puppy would arrive. My girl arrived right on time this morning and the transport company they use is amazing. The gentlemen delivered her to my door step, clean, healthy and happy. I am very glad I decided to trust this company and purchase my puppy with them - will recommend & thank you Johnny for all of your help!

Fantastic Communication