PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,460 approved reviews, newest moderated first
Candis
We were delighted with the professionalism of Puppy Spot and its employees. It is run like a Fortune 500 company, with excellent service and follow up. Very impressed.
Response from PuppySpotSep 21, 2026
Thank you for your wonderful feedback! We're so pleased to hear that you were delighted with our professionalism and excellent service. We truly appreciate your kind words.
Shefali M.
Excellent support team and puppy managers. I had a great experience working with the team. They are quick to respond and kept me informed of all the steps. Thanks puppy spot team! You rock!
Response from PuppySpotSep 21, 2026
We're so happy to hear you had a great experience with our team! It's wonderful that our support team and puppy managers were quick to respond and kept you informed every step of the way. Thank you for your kind words!
Stephanie
The website is easy to navigate and the information on each puppy is thorough. The delivery options make life much easier. This is the second puppy I have obtained through puppy spot.
Response from PuppySpotSep 21, 2026
We are delighted to hear that you found our website easy to use and the information about our puppies helpful! It's wonderful that our delivery options made things convenient for you, and we're so pleased to have helped you find your second furry family member. Thank you for your kind words!
Ruby
✔️Constant sales pitches sent to me ✔️My dog was purchased weeks ago… I just received her 9/19. First seen at 11-weeks….now 14.5 weeks. ✔️She is huge for her breed at 3-months old! I have a small doggie door cut at $800+ into dual pane slider that was a major part of my criteria in breed selection. ✔️No notice to me Pearl was located in Indiana ✔️All things considered she has a lovely, bright disposition!…
Response from PuppySpotSep 24, 2026
Thank you for sharing your feedback and for taking the time to share your experience with Pearl. We understand your concerns regarding the timing of her arrival, communication, and expectations around her size. We appreciate the chance to speak with you and are glad to hear that Pearl has a lovely, bright disposition. We’re here if you need any additional support as you and Pearl settle in together.
Chris I.
Overall my experience was excellent! Had a few things that I would have liked to seen happen a little more differently or more urgently. But in the end all my questions were answered.
Response from PuppySpotSep 20, 2026
We're happy to hear you had an excellent experience overall! We appreciate your feedback regarding urgency and are glad all your questions were answered.
New Dog Dads C.
PuppySpot has been an absolutely wonderful experience—so amazing that it almost felt too good to be true, yet in the end, it was truly a dream come true! From connecting with expert, credible breeders to arranging seamless, premier pet transportation, every step exceeded our expectations. We are over the moon with our new smart and handsome F1B Bernedoodle! A heartfelt shoutout to Lisa for reserving the most perfect boy for us, and to all the incredibly responsive puppy specialists who made the process so smooth. We can’t wait to enjoy many happy years with our sweet baby boy, Hudson!
Response from PuppySpotSep 19, 2026
We are absolutely thrilled to hear about your wonderful experience and that it was a dream come true! It's fantastic to know that every step, from connecting with expert breeders to seamless pet transportation, exceeded your expectations. We are so happy you are over the moon with your smart and handsome F1B Bernedoodle, Hudson. We wish you many happy years together!
Brenda
Great experience. The only issue is that the location of puppies is not initially stated. Probably would have looked for a closer one. 2 days travel on cyman was hard. even tho staff did their best. Puppyspot is great source of puppies. As you know this is my second puppy from your organization; my Brady passed away early August. But life is good now with cyman who really thinks his name is griffen.
Response from PuppySpotSep 19, 2026
We truly appreciate your kind words and are so glad to hear you had a great experience overall. We understand your concern about the initial location information and the travel time for Cyman. We are always working to improve our processes and will consider your feedback. We are so happy Cyman has brought joy back into your life after your loss.
Dr. L.
I saw a beautiful, sable, black-faced male shih tzu on their website and fell in love with the pic. I was looking for another shih tzu to be a buddy for my current shih tzu, Jean Pierre. I bought the pup, who I named Gaston, for some $4K including the concierge service. Everything was very smooth - they have a pretty, effective communication campaign of insurance, puppy starter kits, etc. Well, last night, Gaston arrived. The concierge service is great. Really friendly, nice couple of guys. He is a beautiful, plump,healthy, friendly and sweet little shih tzu. His first night he cried a bit, but slept all night. Paper-work was immaculate. He is actually gold, with some speckling of his face. He does have two white paws and a white chest. My wife really likes him (it was a surprise birthday gift.) For some people, going to the actual breeder, and choosing your actual puppy, might be the preferred route. I unfortunately, do not have the luxury of time, and so PuppySpot is a great alternative. So, I give them 5 stars.
Response from PuppySpotSep 20, 2026
Thank you for sharing your feedback and for taking the time to share your experience with Gaston. We understand your concerns regarding the puppy’s appearance and appreciate you bringing them to our attention. We appreciate the opportunity to have connected with you and are glad to hear that Gaston has settled in well and is a happy, healthy addition to your family. We’re here if you need any additional support as you and Gaston continue getting to know each other.
