PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Sharon H.
Dec 30, 2025
Happy Puppy Parents
As new puppy parents, we were a bit nervous about choosing a breed that would work for our lifestyle. A Puppy Spot counselor answered all our questions and made us confident in our decision. They were so helpful from the point of purchase, to the delivery of our special pup. I appreciated all of the emails that prepared us for her arrival and delivery went flawlessly. We LOVE our new addition to the family and have no regrets using Puppy Spot. We would highly recommend them!
Response from PuppySpotDec 30, 2025
We're happy to hear that our concierge helped you choose the perfect pup for your lifestyle! We appreciate you acknowledging our team's support from purchase to delivery, and we're so glad everything went smoothly. Thank you for recommending us!
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Mike C.
Dec 30, 2025
MY DOG WAS DIEING WHEN HE ARIVED WE HAD 2 DAYS AT THE EMERGENCY VET
THW PUP WAS NOT CARED FOR IN HIS TRAVEL AND WENT FOR DAYS WITH OUT FOOD AND WAS RUSHED TO A EMERGENCY VET TWO DAY IN AROW I FEEL I NEED TO CONTSULT MY LAWYER AS THIS IS A BREACH OF YOUR CONTRACT
Response from PuppySpotDec 30, 2025
We’re very sorry to hear about your experience and understand how concerning this situation must have been. The health and well-being of every puppy is extremely important to us. Our team has attempted to reach you directly so we can better understand what occurred and review this thoroughly. We strongly encourage you to contact us directly at your earliest convenience so we can address your concerns and determine next steps.
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Ronald C.
Dec 30, 2025
Description of puppy was not accurate
Description of puppy was not accurate. Did not list hernia and the weight of the parents was incorrect.
Response from PuppySpotJan 5, 2026
Thank you for sharing your feedback with us. We understand your concern regarding the accuracy of the information provided and how important those details are when welcoming a new puppy. We appreciate the opportunity to communicate with you and discuss your experience. Please know our team is here if you need any additional support or have further questions.
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Kelly B.
Dec 30, 2025
Jingles our beautiful puppy
From the first time just looking for a puppy, to picking up our new puppy it was very informative and pleasant experience. PuppySpot is a awesome and great experience. We love our new puppy.
Response from PuppySpotDec 30, 2025
We're happy to hear that you found the process informative and pleasant, from the initial search to welcoming your new puppy home. We appreciate your awesome feedback and are so glad you love your puppy!
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Randal
Dec 29, 2025
I would love to give real time feedback…
I would love to give real time feedback on my experience. There were pros and cons. Anyone with puppy spot willing to hear about these things please reach out to me direct.
Response from PuppySpotDec 30, 2025
Thank you for sharing your feedback. We truly value hearing about both the positive and challenging parts of your experience. Our team has made an attempt to reach you directly and would welcome the opportunity to connect at a time that’s convenient for you. Please feel free to reach out to us directly, and we’ll be happy to listen and assist further.
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Jayashri R.
Dec 29, 2025
Good communication
It was positive experience with Puppy Spot. We got our puppy recently and the communication went well and the breeders are well vetted. The transporation was done with proper care. Puppy arrived in good health.
Response from PuppySpotDec 29, 2025
We're happy that you had a positive experience! It's great to know the communication was helpful and your puppy arrived in good health with proper care during transportation.
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Kenny W.
Dec 29, 2025
Great Service..
Great Service... took a lot of the process out of our hands to identify, vet and monitor reliable and humane breeders!
Response from PuppySpotDec 29, 2025
We're happy to hear that our service helped streamline the process of finding and monitoring reliable breeders. Thank you for your positive feedback!
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Terri R.
Dec 29, 2025
A flight was arranged to get our puppy…
A flight was arranged to get our puppy by Christmas. Our family just put down a much loved Visla. To bring some joy during grief, I decided to get a puppy. It was important to get him here by Christmas, as a surprise for the grandchildren. The look on their faces when Keegan was brought out was priceless. Words cannot express our gratitude for the work that was done to get him here. Best Regards, Terri Ritenour
Response from PuppySpotDec 29, 2025
We are so glad we could bring some joy to your family during a difficult time. It warms our hearts knowing Keegan's arrival created such a precious memory for your grandchildren. Thank you for sharing your experience.
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