PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Joan A.
Jan 10, 2026
Professional
Professional, friendly and prompt.
Response from PuppySpotJan 11, 2026
Thank you for sharing your feedback. We’re happy to hear you found our service professional, friendly, and prompt.
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Tiffany B.
Jan 10, 2026
We highly recommend PuppySpot
We highly recommend PuppySpot. Our miniature schnauzer “Forest” was picked by everyone in the family. From the moment we chose him puppyspot has been truly amazing. Answered all our questions and our bundle of love was delivered safely and early. We are so grateful & happy!
Response from PuppySpotJan 11, 2026
We're happy to hear that everyone in your family loves your miniature schnauzer! It's wonderful that our service was amazing, and all your questions were answered. We appreciate your recommendation and are delighted you're happy!
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Kathleen S.
Jan 10, 2026
Reliable service and beautiful result.
Constant contact throughout the process. We changed our pick-up option and they worked with us without issue or penalty, refunding for change in service without request. Very happy with the service and so in love with our new puppy family member.
Response from PuppySpotJan 11, 2026
Thank you for sharing your feedback. We’re glad to hear you felt supported throughout the process and that the change to your pick-up option went smoothly. We appreciate the opportunity to work with you and are so happy to know you’re enjoying life with your new puppy. Please don’t hesitate to reach out if you ever need anything in the future.
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Sarah
Jan 10, 2026
My two handsome lads arrived perfectly
My two handsome lads arrived perfectly, safely and happily. They were ready to be loved and to play. Just a warning, their little teeth are razor sharp, lol! So much love!
Response from PuppySpotJan 11, 2026
We're so happy to hear that your new companions arrived perfectly and ready to play! Thanks for the heads-up about their little teeth; we appreciate your love!
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Norman L.
Jan 10, 2026
Delivery service
The delivery was less then they claim.The service was supposed to be s Mercedes Sprinter climate controlled white glove door to door delivery they showed up in a Jeep Cherokee to delivery my puppy and texted me to come outside an get your dog at 12 midnight handed me a puppy wrapped up in a pee pad after paying 1000.00 for delivery
Response from PuppySpotJan 16, 2026
Thank you for sharing your feedback and letting us know about your delivery experience. We appreciate the chance to speak with you directly and understand how important timely and clear communication is during this process. We’re here if you need anything and hope your new puppy is settling in well.
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Heather G.
Jan 10, 2026
Great service and getting our puppy was…
Great service and getting our puppy was very easy and professional
Response from PuppySpotJan 11, 2026
We're glad you found our service great and the adoption process easy and professional. Thank you for your positive feedback!
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Jac Q.
Jan 10, 2026
Our English cream golden retriever is a…
Our English cream golden retriever is a dream. Couldn’t be happier. The process was effortless from the customer service, to the delivery team.
Response from PuppySpotJan 11, 2026
We're happy to hear that your English cream golden retriever is a dream! It's wonderful that the customer service and delivery teams made the process effortless.
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Guadalupe P.
Jan 9, 2026
Puppyspot was great with answering all…
Puppyspot was great with answering all my initial questions and concerns as we contemplated the purchase of our first family dog. They have been available with each phone call I have made, answering all questions, and providing me the support needed. We would definitely recommend them to family and friends in search of a new fur baby!!
Response from PuppySpotJan 10, 2026
We're happy to hear that we were able to address your questions and provide the support you needed as you welcomed your first family dog! Thank you for recommending us to your family and friends.
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