PuppySpotReviews of puppyspot.com

Superior experience

Great communication. Excellent customer service. I would like to mention Candace in sales always so pleasant and always had answers. Amazing young lady. Also Morgan, our transporter was fantastic. Arrived earlier than expected, sent pictures all day both days. And, the breeder, absolutely beautiful puppy. Great health and just beautiful. I will use puppy spot again if I ever need a wonderful puppy. Thank you all!

It's been two weeks since my puppy was delivered, and he's still experiencing significant digestion problems, including soft, light-colored stool and occasional diarrhea. I've already taken him to the vet, where he's been prescribed dewormer, probiotics, and antibiotics, for Giardia. Still dealing with the issue. PuppySpot sent me an email recommending a specific food type with a link, but the link was invalid. I purchased NutriSource Puppy based on what was available, but the email referred to "NutriSource Puppy Starter+Plus Chicken & Rice Formula." I'm not sure if the company changed the name or formula recently, but the kibble size is noticeably different from what came with the puppy at delivery. I waited two full weeks before writing this review, hoping the problems would resolve on their own, but unfortunately, all I've ended up with is a large vet bill and a sick puppy. I would appreciate better guidance on food transitions and more reliable product information from the company. 01/21/2026 The puppy still going threw rounds of deworm and only receive $150 vet refund and I payed over $400 and still not finish. Totally disgusting i got sick puppy. Stay away.

We adore our new puppy. She’s amazing. Only suggestion would be to send more pictures or videos of puppy after the purchase of the puppy, even if the delivery is not scheduled for several weeks after.! Also the transportation, we originally thought it was supposed to be a flight over but the puppy was driven. During the transport our puppy unfortunately got kennel cough. Making the first week a little Over all we love our new addition!!!

This company is a fraud- clearly a puppy mill! When you try to speak to someone they are outsourced into India. You pay alot of money for a promised puppy and then they keep delaying travel and transport. My children wanted a puppy for Christmas- their website clearly said puppy is ready to go home today. Now here we are Jan 13th and there is still no puppy! My kids ask everyone morning- why isn't the puppy here yet!

Overall went well. Customer service was great. Communication with puppy spot was clear. Only recommendation would be to have a better system Of communication between buyer and breeder.

Our dog seems to be from a puppy mill. She is so sweet and we love her. But not what we were promised and paid for whatsoever. Seems like a big scam.

Puppy GREAT. Communication overall was good but sometimes too many emails about the same things. If declined 3 times that should be enough, stop sending them over and over.