PuppySpotReviews of puppyspot.com

My wonderful puppy arrived safe and sound. The process was very smooth and Johnny of PuppySpot kept me informed all the way and answered all of my questions. I couldn’t be happier. Thank you so much for the new love of my life.

I would like someone to call me 401-474-4782. Would be appreciated.

This is an updated review...my prior review had 4 stars, but I am updating to 5. My pup arrived perfectly and exactly as described..the delivery was also seamless and easy, and the customer service folks were genuine and I really think love their jobs! There was some information missing that would have helped our transition..our pup is older, almost 7 months old and I had hoped to know what kind of training she had had and vaccination records. After my review, Puppyspot responded immediately and furnished all the information we needed from the breeder. My experience with Puppyspot has been fabulous. There is always an unknown when spending this kind of money on line...but Puppyspot delivered in every way. On our first vet appointment, our vet said, 'She's a winner!'. We feel like we won too. A great experience and a wonderful healthy dog. Many thanks.

Communication throughout this process has been very limited. We requested photos several times and did not receive them. We drove over 450 miles to pick up the puppy, and only 14 hours before pickup we were informed she has an umbilical hernia. While we understand this condition can be manageable, being asked to pay the full price of over $4,000 under these circumstances is very concerning. I have now emailed twice and have not received a response. This is not simply about the cost — it’s about transparency, responsiveness, and reasonable expectations when making a significant purchase. At this price point, we expected clear communication and a healthy puppy.

Stressful. Lack of communication. Waiting until the last minute as to find out instructions for pickup by the owner! It sucked! I believe the puppy came from a puppy mill. He only wants to stay outside. He's not familiar with being around people and he stinks. I had the family coming today to meet him. But instead, I have to have him groomed today.

Always a good experience . We have returned 4 times total. That says alot . The family loves puppy spot. 4 dogs later ....... a great place to get a real good family member !

The prices are quite elevated, communication is difficult, and the process lacks transparency. I had many questions that went unanswered when I was able to connect. There were multiple times when I called the line went dead or there was no one to talk to.

The delivery was spot on. Eddie is a healthy bundle of joy