At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
puppyspot.com
Website
puppyspot.com
Category
Pet Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 52% of reviews.
Latest
Most recent review: October 2026.
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We love our furry friend you guys did a great job with emailing me tips and things to get me together before she arrived we love her already I’d definitely recommend you guys
Response from PuppySpotFeb 13, 2026
We're happy to hear that the tips were helpful and that you already love your furry friend! Thank you for recommending us; we appreciate your positive feedback.
WL
William L.
That you ask all the questions you want.
I liked our puppy. I disliked that I didn't get to get my questions answered immediately.
Response from PuppySpotFeb 17, 2026
Thank you for sharing your feedback. We understand how important it is to have your questions answered promptly, especially during such an exciting time. We appreciate the opportunity to connect with you and are glad we’re assisting. If there’s anything further you need, we’re here to help.
CD
Cindy D.
Great experience!
My experience was great! PuppySpot kept me updated every step of the process. When my Puppy arrived he was perfect and he smelled fresh and clean. Even after his long trip. I highly recommend using this service.
Response from PuppySpotFeb 13, 2026
We're happy to hear that your experience was great! It's wonderful that we kept you updated and your puppy arrived perfect, smelling fresh and clean. We appreciate your recommendation!
GN
Gayle N.
Everything was good…except for the…
Everything was good…except for the breeder
she sent a little bag of food, no name. She did not tell me when she eats, how she was potty training her etc.
TOLD ME NOT ONE THING !… i paid a lot of money for my puppy, I did expect some connection with the breeder.
sent
Response from PuppySpotFeb 17, 2026
Thank you for sharing your feedback. We understand how important breeder communication can be, especially when welcoming a new puppy home. We appreciate the opportunity to connect with you and provide the additional information you needed. We’re glad your puppy is home and hope she continues to thrive with you.
BP
Beth P.
I thought she’d be microchipped because…
I thought she’d be microchipped because I saw the green checkmark on her profile but my veterinarian checked her and didn’t find a microchip. She’s with a microchip now and her shots are up to date. She is well (awesome 🌈😇)) I think and she has started her 1sr day at board and train OverWatch K-9 academy today for 2-3 weeks. Nala was very well behaved in her new home 🏠 with me. She, Nala, is receiving advanced obedience training.
Response from PuppySpotFeb 12, 2026
Thank you for sharing your feedback. We’re so happy to hear that Nala is doing well and settling into her new home so beautifully. It’s wonderful that she’s thriving and starting her training journey. If you ever need anything or have questions along the way, we’re always here to help.
CD
Candice D.
PuppySpot is NOT for everyone.
PuppySpot is NOT for everyone.
I’ll start by saying this: our puppy is the most beautiful, sweet boy in the world, and we have zero regrets about adding him to our family. That said, I would think twice before recommending PuppySpot.
The overall process is fast, and receiving your puppy is generally smooth. However, if you’re looking for transparency—detailed information about the breeder, the parents, or your puppy’s health before delivery—then PuppySpot is not for you.
Information about the breeder and health history is extremely vague, despite the very high price point. PuppySpot promises a “nose-to-tail” health check prior to delivery, but it’s unclear what that actually includes. When we received Mocha, he had two types of worm parasites, ear and skin mites, kennel cough, and what appeared to be two healing broken ribs—none of which were disclosed to us beforehand. While I understand that puppies can arrive with health issues, it felt like Mocha arrived with everything, yet his paperwork stated he was cleared.
For the cost, we expected far more transparency and honesty than what we experienced.
Additionally, once payment is complete, communication drops off significantly. The representative who was responsive early on became difficult to reach, the promised FaceTime to meet our puppy never happened, and getting detailed answers to questions was frustrating. Most communication afterward felt generic—delivery timelines, pet insurance upsells, and basic prep checklists—nothing personal or tailored.
So again, if you are looking for full transparency, detailed breeder information, and clear health disclosures before delivery, PuppySpot is not the right choice.
Response from PuppySpotFeb 17, 2026
Thank you for sharing your thoughtful feedback. We’re glad to hear Mocha is such a wonderful addition to your family, and we appreciate the opportunity we’ve had to connect with you regarding your concerns. We understand how important transparency and clear communication are throughout this process. Please know we’re continuing to assist and remain committed to supporting you and Mocha.
AD
Antonio D.
Great communication and very inforamtive
Great communication and very inforamtive
Response from PuppySpotFeb 13, 2026
Thank you for your kind feedback. We’re so glad to hear you found the communication helpful and informative throughout the process. We truly appreciate you choosing PuppySpot and wish you all the best with your new puppy!
RH
Rosie H.
Bought a Golden retriver puppy from…
Bought a Golden retriver puppy from Christine Favata who we found on puppy spot her son Trever, hand delivered our puppy to us in Mississippi, puppy came beautiful,healthy ,with all the paper work.Highly recommend. 01/23/26
Response from PuppySpotFeb 11, 2026
Thank you so much for sharing your experience! We’re thrilled to hear your Golden Retriever arrived healthy, beautiful, and with everything in order. It’s wonderful to know the delivery experience was smooth and that you felt well taken care of throughout the process. We truly appreciate your recommendation and wish you many happy years ahead with your new pup!