PuppyplaceReviews of puppyplace.co

Response from PuppyplaceSep 13, 2024

Dear Mark, We sincerely apologize for the experience you’ve had with your order. As of July 2024, we are the new owners of the store, and we’re fully committed to resolving any issues with past orders, while continually improving our service and customer support. Our team will be reaching out to you via email with more information and a small gesture of appreciation for your patience. Thank you once again for giving us the opportunity to make things right! The PuppyPlace Team

Response from PuppyplaceSep 13, 2024

Hi MJR. We’re truly sorry for the trouble you’ve experienced with your order. Could you kindly confirm your order number so we can look into it? Since taking over the store in July 2024, we’ve been working hard to improve our service, and we really appreciate your patience and understanding during this transition. Thank you again for giving us the chance to make things right! The PuppyPlace Team

Response from PuppyplaceSep 13, 2024

Dear Timothy, we sincerely apologize for the experience you’ve had with your order. Since taking over the store in July 2024, we’ve been fully committed to resolving any issues with past orders and continuously improving our service and customer support. Our team will be reaching out to you via email with more details, along with a small gesture of appreciation for your patience. Thank you once again for giving us the opportunity to make things right! The PuppyPlace Team

Response from PuppyplaceSep 27, 2024

I’m truly sorry for the experience you’ve had and understand your frustration. We’re under new ownership now and are working hard to address issues like these. I apologize for any inconvenience and for the lack of response previously. If you still haven’t received your order, I’d like to look into this further and see how we can help resolve the situation or offer a solution that works for you. Please let me know if there’s anything else we can do to assist. Thank you for your understanding

Response from PuppyplaceSep 27, 2024

Hi, I’m very sorry to hear about your experience and truly apologize for any inconvenience caused. I wanted to let you know that, according to our records, your order was marked as delivered on August 21st. If you did not receive it, please contact us at our email, and we will do everything we can to resolve this issue. We’re currently under new ownership and working hard to improve our service and communication. Thank you for your feedback, and we hope to have the opportunity to make things right. Best regards

Response from PuppyplaceSep 27, 2024

We sincerely apologize for the issues you've experienced. We’re reaching out to resolve everything and ensure you’re taken care of. Please let us know how we can assist you and make things right. Thank you for your patience, and we look forward to resolving this for you.

Response from PuppyplaceSep 27, 2024

’m very sorry for the inconvenience you’ve experienced, and I completely understand your frustration. We’re the new owners of the company and are committed to resolving any outstanding issues. Could you please provide us with your order number so we can look into this right away and find a solution? We want to make sure you receive your product or get the support you need. Thank you for your patience, and we’re here to help.