Sherry F.
Very helpful and understanding
Very helpful and understanding. Thank you for taking the time to answer me back

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sherry F.
Very helpful and understanding. Thank you for taking the time to answer me back
Corinne A.
These puppy pads are the best. I had two puppies. One had taken to potty training easily while the other was stubborn. I got these pads and they were a game changer. Both were trained before I handed them off to their furever home. Customer Service is top tier. They were great with canceling the order for detergent sheets. They made it so easy. Thank you.
John
Best customer service ever. Kind, quick to respond and customer comes first!
Shabnam
Nice products Excellent customer service - Emma was especially kind and accommodating.
John H.
Extremely quick, simple and informative response totally addressing my concerns! Emma was very helpful, clear and concise with her explanation putting my concerns to bed so to speak!
Steven
I had a question regarding the recent order I received, I sent customer service a message and Emma replied very quickly with a very nice response. I had re-looked at my order and noticed that that I had misread a couple of things, I was wrong. I responded to Emma acknowledging my error and thanked her for responding and getting me on the right track. She then responded within minutes thanking me for reaching out and letting me know that they were there for the customer and how much they appreciated my business. Excellent customer experience!
Janet S.
When I got a puppy my social media went crazy with puppy products. I ordered the pads and swapped out the disposables. Mind you when I did this my mini dachshund was only with me two weeks. This breed is known for their smartness. Smartness and the magic of these puppy pads made the switch easy and overnight. I got the three pack and wash late night when the pup is sleeping. Week three with him, he has rare accidents and using all three locations of these pads. I highly recommend.
Sherri C.
Puppy pad Customer Service is beyond excellent they answer you immediately and give you personal attention. They answer all your questions and if you have any concerns, they address them immediately. It’s refreshing to have customer service representative to care so much.