Alicia
I don’t think it blocks the smell of…
I don’t think it blocks the smell of urine very well. This says that I think it’s a great product. My puppy used it right away in

The Only Pee Pad Dogs Are Naturally Drawn ToPuppyPad has patented pheromone technology built into every pad that attracts your dog on instinct. No other pee pad has this. No training. No begging. No pointing at the pad and praying. Your dog walks up, does their business, and you move on with your day.Over 150,000 dogs have used PuppyPad successfully. Shelters use them on untrained rescue dogs who've never seen a pad in their life.PuppyPad is only available at PuppyPad.co or Shop.PuppyPad.co. We don't sell on Amazon. We don't sell in stores. If you see it anywhere else, it's a knockoff without the patented pheromone technology.Picture ThisYou wake up tomorrow morning and your feet hit dry floor. No puddle. No smell. No getting down on your hands and knees before you've even had your coffee.Your dog found the pad on their own last night. Used it. You didn't have to do a thing.No More Throwing Money AwayThose disposable pads you've been buying every month? The ones that get shredded in seconds, leak through to your hardwood, or get peed right next to? You're done with them. That $40, $60, $80 a month? Back in your pocket.Your Home Smells Like a Home AgainSomeone knocks on your door and you just open it. No rushing around. No spraying air freshener. No apologies. Your house smells like your house.It Works for Every DogYour old dog who can't hold it through the night is comfortable again. Your puppy who destroys everything can't rip this one apart. You're not cleaning the same spot on the carpet for the third time today. You're not angry at your dog for something they can't help.Wash It. Reuse It. That's It.Toss it in the washing machine when it needs it. Comes out fresh. Lay it back down. Same pad, 300+ washes. One pad replaces a whole year of disposables.Coming home feels normal again. Easy. Like it's supposed to.Completely Risk FreeWe know you've probably tried a bunch of stuff that didn't work. That's why we take all the risk. PuppyPad comes with a 90-day money-back
PuppyPad (puppypad.co) has 4,633 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Alicia
I don’t think it blocks the smell of urine very well. This says that I think it’s a great product. My puppy used it right away in
Sandy M.
It's not what I do and don't like. I have answered this question before. I don't have a puppy yet, it's being born around Christmas time. Please don't keep asking, I get bombarded with emails as soon as I buy something and it gets a bit tedious.
GS
The pads do attract our puppy to use them. They are very thin and the urine does soak through. Also, I thought there was a spray bottle of pheromones included to refresh pads. I did not receive that in my shipment. I’ve started to put 2 pads on top of each other. The thickness needs to be addressed, not as absorbent as advertised. At $149 for 2packages of 3 and 3 each is high for a ‘too thin’ pad?!? Please send spray that was NOT included. Best regards, GS
Jane S.
The communication with the company is great and personalized to the experience we’re having. But we are not having success with our puppy using the pads. We’ll keep trying as Emma has suggested and hope things eventually click with Tinker.
Cheryl
Need to find a way to cancel subscription
Christine E.
Too many requests to get more product. Our dog does not use much, rarelty uses the pads. More as an emergency. Therefore do not need as much detergent etc for a regular subscription.
Response from PuppyPadAug 20, 2026
Hi Christine, Thank you for your feedback! We completely understand that your needs may be different when your pup only uses the pads occasionally. I can see that your subscription is now set to every 90 days. If you'd prefer a different schedule or would like us to make any other adjustments, please feel free to let us know. We'd be happy to help 😊 PuppyPad Customer Experience Team
Jacquelyn U.
My puppy unfortunately will not use it. He did twice. I had these things for two months. My puppy just will not use it. He uses it for a sleeping on, but not for the purpose. I bought it for. I even used the detergent to enhance the scent, but he still won’t use it. I know sometimes things just don’t quite work the way it should but it’s OK.
Robert C.
I purchased my Puppy Pad in October of 2025. It didn't work at all. That's fine, it came with a 90 day money back guarantee. I returned it and never received a credit. There isn't a phone number that I can find to call them. I emailed them, and I only received AI responses telling me that I would get my refund. Now I have to sue them for my $88. I should have told my credit card about this fraud, but I waited over the 90 days. Update: After writing my review, I immediately heard from Puppy Pad and they were very apologetic. It took them only 5 days for me to receive my refund after they emailed me. I am very happy that I don't have to go to small claims court. It is very nice when a company makes things right. I'm going to raise my experience from a 1 star to a 3 star.
Response from PuppyPadJun 23, 2026
Hi Robert, We’re sorry to hear about your frustration and understand how upsetting this experience must have felt. After reviewing your case, we can confirm that your refund was already processed back to your original payment method. If you are unable to locate the refund on your statement, please feel free to reply to our support team and we will gladly provide the refund confirmation details for you. We appreciate your patience and the opportunity to clarify this matter 🐾 PuppyPad Customer Experience Team