Pumpkin Pet InsuranceReviews of pumpkin.care

Very fast turn around time on claims, helped alleviate our stress when in emergency situations.

Easy to file claim and fast reimbursement

Fast and thorough.

I've had Pumpkin for just shy of a year. My rescue dog is ~2 years old. Prior to filing a single claim, I received advanced notice that Pumpkin intends to raise my rate by over $20/mo. for the upcoming year (for the same exact care). My dog subsequently had an accident that required vet care and a follow-up procedure. I submitted a detailed invoice and veterinary records. It took Pumpkin nearly a month to review and approve my claim, during which time I had to follow-up multiple times, as my claim kept getting lost/stuck in their system. I then sent Pumpkin the itemized receipt for the follow-up procedure they already reviewed and approved (which came in under the approved estimate). At the time of this writing, a week has passed without my claim being reviewed or processed. When I followed up just now, I was told that processing times could take up to three weeks--for a an estimate that was already reviewed and approved. I'm glad to see that so many other pet parents on Trust Pilot appear to have had great experiences with Pumpkin, but I have huge buyer's remorse and wish I'd gone with virtually any of their competitors.

Pumpkin is amazing, quick insurance payments - love them!

Your coverage stinks....

The enrollment process was easy. The insurance options gave me several options from which to choose. My first claim for an office visit was paid promptly.

Pumpkin gave us no problem about paying a veterinary bill for our dog when she was severely ill.