Theresa
You guys are the greatest
You guys are the greatest! I am so glad we have Bella on your plan! Keep up the great work!

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Theresa
You guys are the greatest! I am so glad we have Bella on your plan! Keep up the great work!
Lesia H.
I love pumpkin! They are always so quick with my claim and customer service is great! Recommend recommended to anyone!
Aaron W.
Pumpkin has been a pretty good insure for our pet up until this last month. Monthly bill increased from from approximately $72 to 105. This is a 48% increase in rate. When I call and spoke to a pumpkin representative, they tried to say that the state of California is forcing them to do this. However, the new law gives him the option to increase the amount between 7 and 56%. Pumpkin is the one choosing to gouge their customers. Actively looking for another pet insurance company.
Liz W.
Pumpkin Insurance is easy to deal with and processes claims quickly. Their rates are very fair, and it is easy to find help if you need it.
Patricia
The person who helped me was patient and thorough. He stayed on the phone with me while I made online submissions to assist with that.
Nadine
You take care of my pet and I am very grateful.
Shoko
Very prompt and great communications
Brian C D.
This is a ridiculous sort of thing where basically we are six of one half a dozen of another no worries if you have a vet visit and your pet is indeed ill you will not be reimbursed for the visit you're truly if you have let me rephrase that don't have the money on your credit card for the vet bill this whole thing is a scam and itit's not going to work I know there's lots of reviews out there they think they're the greatest thing ever but you know what they are difficult to get a hold of and they don't reimburse you and after I appeal this case and my cat died the day after the vet does it which I could have built them for the final fees I agreed to wave the final fees that were $55 but they wouldn't cover the initial visit for $49 I personally think the pet insurance is a total rip off I think vets are rip off because they know you love your pet and I think they're commercials should be off TV the air until they get investigated or what not
Response from Pumpkin Pet InsuranceJun 23, 2026
Hi Brian, we are so sorry for your loss. Pets are family – their love and companionship change us forever. Saying goodbye is incredibly hard, and our hearts go out to you and everyone who knew and loved your fur baby. When a claim is processed, your plan's deductible does have to be met before a payment would be issued. Please do not hesitate, though, to reach out to our customer service team if you do have questions regarding the deductible or how eligible claims are reimbursed.