Pumpkin Pet InsuranceReviews of pumpkin.care

Being able to know I can really rely on the insurance company.

Pumpkin dealt with our claims expeditiously and covered 90 % of veterinary bills as per their contract agreement. We are happy with their services!

The whole process was easy and surprisingly quick. I transferred the invoices from my email directly into the claims form and sent. Within 7 days I had my results and within 14 the reimbursement check. The customer service member I talk with during my process was nice and caring. Always referred to my pet by name. To say wow is an understatement. I have told everyone I can about Pumpkin and I highly recommend them. I believe this has been one of best decisions for my pets.

the online platform is easy to use. claim process is efficient and smooth.

The two illness/injury claims I filed were almost immediately denied. I had to go through an appeals process and in one instance file a complaint with the State Corporation Commission to get a response. They blatantly ignored timeliness in their policy, saying it could take 60 days to resolve an appeal when the policy stated 30. Ultimately, I cancelled. For the expense, there are better insurance providers.

Were professional, totally up-front with benefits, answered every question that I had and not pushy or intrusive.

The process was extremely quick and easy. We went to the vet on a Saturday. Submitted a claim on Sunday. The adjuster had a question on Wednesday. I was reimbursed, funds in my bank account on Friday! Super easy! So happy that after a lot of research I chose Pumpkin for our pet insurance.

I have 2 small dogs I never had pet ins. until now and they cover everything for a wellness check up for 8and 10 weeks old vet bill was close to 300.00 I paid and pumkin ins. said they cover 100 percent and waiting to refund direct deposit in my account