Pumpkin Pet InsuranceReviews of pumpkin.care

Pumpkin denied a prescription Royal canine prescription diet for Kaiser that is on more than a year that always was refunded. They said to appeal but the appeal will affect other claims. Later the email information about the appeal indicates that they might impact other claims as they are related. Kaiser has exams in a week regarding his cancer status. So how am I supposed to continue caring for his care when pumpkin might stop these future expenses on the light of an appeal? The raised Kaiser premium from $117 to $177 as of January 2023. How does this look for caring for my pet?

Wish there was an app and a better way to see what is covered and what is not

my questions were answered quite fast.wonderful customer service

The team at Pumpkin is kind, caring and fast in their replies. We have felt very taken care of by them since we enrolled. To say we have a little more peace of mind as our dog ages is an understatement. We have had a couple of unexpected vet visits and emergencies, and Pumpkin has been there for us every time. Submitting claims is easy and fast.

Pumpkin has a very user friendly process. Filling out claims is quick and easy and they are very prompt at issuing reimbursements. I have another pet insurance for one of my cats, and it really makes me appreciate how simple it is to fill out claims. Pumpkin does all the detailed work, and the customer simply uploads documents with a few clicks. Easy!!

Fast turn around and wonderful coverage for my dog with allergies.

So far we've had a great experience with Pumpkin. We have had to file several claims and the longest I've waited has been about 2-3 week and as short as 2 days. So far no issue and they've covered everything I expected them to.

Pumpkin insured my senior dog who we adopted without knowing his real age or medical history. Having insurance was literally a lifesaver during the 15 months we had with our special little guy who unfortunately developed a number of health issues. My claims were handled quickly and efficiently and I felt so supported by the Pumpkin team. Sadly Billy passed in August but my new senior is also insured through Pumpkin.