Sue F.
Easy to deal with
Easy to deal with

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Sue F.
Easy to deal with
Sammy’s D.
Customer service is friendly and efficient. The process could not be smoother. My Vet sends me the electronic bill, I attach it to the claim. I have referred you over and over. Thank you Pumpkin!
Jill C.
When Marley needed a TPLO, I submitted the invoices and medical records. Pumpkin insurance reviewed and paid the claim timely. Their customer service was very responsive to my questions.
customer
The people being insured for their pets should always be reminded that insure only pays off if your animal is critically ill otherwise you are just paying out money for no return.
Response from Pumpkin Pet InsuranceMay 10, 2023
Thanks for your feedback! Pumpkin, like most pet insurance providers, offers accident and illness coverage to help if your pet gets hurt or sick unexpectedly. We do, however, have an additional Preventive Essentials optional add-on that helps with wellness care such as vaccines and general wellness check ups!
customer
Jaime was very professional and informative. She had helped me to find the best pet insurance for my furbaby. I was much satisfied with the service was given to me.
customer
Everything seemed to go fine through your online experience. However, I did not like how your communications or lack thereof went post my making my payment on my pet's policy. I'm not even sure what my account number is, when the policy started and when I can use it if needed. I'm left to dig out the information and your website account information is not very detailed with this information.
Response from Pumpkin Pet InsuranceMay 10, 2023
Thank you so much for this feedback! We do mail you a copy of your policy documents, and you can log in to your customer portal at pumpkin.care to access your account information that way, too!
william G.
I have to yet used it but sure it is it is vet recomended
Denise
Registered my cats, Jasper and Edward, after an expensive yearly exam. My vet recommended Pumkin since they are both 8 years old. I was able to submit the vet receipts very easily and today received notification the the claims had been approved, all within a week. Very happy with the experience. Money from the approved claim was deposited into my checking account.