customer
Submitting a Claim…
It was very easy and quick to submit a claim to Pumpkin.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
It was very easy and quick to submit a claim to Pumpkin.
Julie S.
The sign up experience was easy, and self explanatory. Looking forward to the future with Pumpkin.
customer
Pumpkin insurance helped save us a lot of money toward our kitty Sylvester recent dental cleaning and tooth extraction. They processed the claim quickly and we received 90% reimbursement for the cost of dental cleaning activity.
customer
Quick réponses, friendly people, took care of my claim right away. By the way, thank you!
AHappyDogMom
It took awhile and too many phone calls, but everything came out okay. Your systems apparently crashed and didn't bill my credit card, then it billed me three times, then it took four calls to get a credit back to my card.
Response from Pumpkin Pet InsuranceMay 10, 2023
We are so sorry to hear this, but glad to hear it is now resolved. So glad to have your sweet Trixie in the Pack!
Jenni
Pumpkin processed my claim that I submitted from an animal emergency hospital within a few days. The process is easy because you can upload your receipts and the medical record and do it all electronically. Just have your vet email you the paid bill and the medical records and that makes it a lot easier. The process was very smooth and quick.
Joseph
So far I’ve had a good experience, but I just joined your insurance. Time will tell when I send in my vet bills.
customer
Very quick commutation and very user friendly!