Stephanie Bert D.
Very good customer service
Very good customer service. Payments come in a timely manner.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Stephanie Bert D.
Very good customer service. Payments come in a timely manner.
Diane
The customer service reps are always great and payments are prompt.
Ellen and F.
Pumpkin was incredibly responsive when my little buddy had a tangle with a copperhead snake. When unpredictable things like this happen, I'm so glad I thought ahead and got insurance. I had only had my rescued dog for 3.5 months when it happened. Everyone at Pumpkin was supportive and I got reimbursed for his expensive care quickly! And....I even received a sympathy card. Nice touch!!
John T.
Easy to communicate with. Claims are processed quickly. Friendly staff! Happy I have both my pets insured through pumpkin
ChiefCMA
They have been very easy to work with and promptly processed and paid claims according to the plan we selected. When our poor little dog passed away after a sudden deterioration in her health, they sent us flowers. Wow! That was unexpected and much appreciated.
Norman
When we signed up for Pumpkin , we did so to make sure that if something of a very serious nature may happen to our dog, it would help us financially. We had not submitted claims until our dog did actually become very ill. As we went through the many Veterinary visits and purchase of several medications, we thought it best to get help in submitting our claims. The Pumpkin Team were incredibly helpful, and genuinely understanding, kind, and extremely helpful in assisting us through the process.
Barb F.
They have paid for everything that was promised. Great helpful people when I’ve had any questions!
Diana S.
You pay your claims quickly. Thank you!!