Michael M.
Very efficient
Very efficient, simple process, immediate payment. Couldn't ask for a quicker response and delivery.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Michael M.
Very efficient, simple process, immediate payment. Couldn't ask for a quicker response and delivery.
Crafter
Claims are easy to file & are quickly decided. An Explanation of Benefits explains what was approved or disapproved & why. The staff is always friendly & helpful.
Debbie
Getting pet insurance was the best decision of my life, and Pumpkin has been phenomenal! The reps are all so helpful and kind and the claims process is super easy. I have it set up to get reimbursements deposited directly into my account and their turn around time is quick. So grateful Pumpkin
Annette
Every time I called for information a human answered the phone woohoo and was able to give the necessary help and info I needed , their response time is quick and reliable usually with in a day !!!! The insurance money and coverage was also within 24 hours I was totally impressed ! I am so glad I use them thank you
Rita S.
Timely reimbursement. Web site easy to manange. Service great and professional.
Barry H.
Excellent Response to service claims.
Kaitlyn P.
We had to take our dog to the vet for a copperhead bite after hours at an emergency vet. Costs was around 1600 total for emergency vet and follow-up vet and we got about 1200 back. That reimbursement just proved yet again why pet insurance is so important to us. Gladly would suggest Pumpkin to any pet owner.
Mary D.
I have a $1000 deductible, but send in claims for covered services & the turn around of the claims are rapid & fair. My dog is 7 years old & he has recently suffered some problems with leg joints. I carry the insurance in case of further issues as he ages. Seven isn't old but he is 74lbs, a bit overweight, something we are working to resolve. I would recommend Pumpkin to my friends.