Nancy
Claim processed in timely manner
Claim processed in timely manner. Thank you.

If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Nancy
Claim processed in timely manner. Thank you.
Julie Vavasis V.
I have had an excellent experience with Pumpkin Pet Insurance. Veterinary care can be stressful, but their service has been smooth and reassuring from the start. Submitting a claim through the app or portal takes only a few minutes. Claims are processed quickly, and reimbursements—including for costly diagnostics such as X-rays and emergency visits—are deposited directly into my account without hassle or unexpected issues. Coverage options are clear and customizable, so you know exactly what is included without confusing fine print at the vet’s office. Reliable coverage lets me focus on getting my pets the best care without worrying about unexpected veterinary bills. I highly recommend Pumpkin to pet owners seeking genuine peace of mind.
Denise A.
I want to share how grateful we are to have had pet insurance for our beloved Otis with Pumpkin Insurance. He ingested some stuffing from a couch pillow, and the result was two vet visits and then a 5-day hospital stay with nine medications brought home plus prescription dog food to get his digestive system going again. We would have lost him without the financial backing of our pet insurance. I did my research before we picked this company and I learned a lot of things from past experience of how pet insurance can have sneaky clauses that exclude bilateral conditions, limit pre-existing conditions from being covered in the future and sneaky ways of applying deductibles and percentages and Pumpkin does none of that. They gave us quick pre-approvals for peace of mind when he got hospitalized and claims literally were approved same day, with reimbursements hitting our account within 15 minutes of approval. Thank you Pumpkin!
Response from Pumpkin Pet InsuranceOct 6, 2026
We're so glad Otis is okay!!! Stay away from those couch cushions, buddy! <3
Sandra S.
Pumpkin has been our insurance for years and when it came to urgent care, routine vet services, they can’t be beat as claims could be processed in as little as 15 minutes with the funds being deposited immediately. Where they really came through for us is we recently had an emergency requiring hospitalization for my German Shepherd. His prognosis was good, but the bill was over $11k. I was so worried. Understandably, it was a large vet bill and required additional review. Less than a week after I submitted the claim, Pumpkin reimbursed us the 90% as that is the rate in our policy. They helped during a really stressful time and made it possible for us to focus on choosing the best care for our beloved dog. I cannot recommend them enough. If you’re getting a new pet, get them insured with Pumpkin ASAP.
Valerie
Love everything about it.
Norma H.
My vets office submitted the claims. They were viewed promptly & the funds were direct deposited to my account. Very pleased with how well my claims were handled!
Lisa
Our Labradoodle Lily ate some of the stuffing from her dog bed. She required an overnight stay at an emergency hospital for observation, and it was determined that she would need surgery to remove the remaining pieces of foam after I got home. I submitted Lily‘s claim and within two hours it was approved and the money was deposited in my account the next morning thank you pumpkin
Shaun D.
Fast friendly service with quick reimbursement