Pulte HomesReviews of pulte.com

The house wasn’t done. And they went through like 5 managers whenever I had to submit an issue so the next one would never know anything. 5 years later I still have no screen on my window

I was researching a new home in NC, and was looking a Pulte. I am so glad I found all these reviews warning everyone about this company. Consumer affairs, BBB, just negative reviews all over. Also court cases, resolved and pending against Pulte. Thanks to everyone who posted about their experience with this company, I am lucky to have found all these reviews before meeting any of their staff or exchanging money, I will NOT deal with this company..Period. Thank you to all the reviewers.

My wife and I bought a home from Pulte homes in May of 2023. We asked for 14-day clothes (cash buyers) which did not happen. It was 30 plus days. Disappointed! But it got worse after we moved into the home and figured out the quality of the build was mediocre.p when we painted the home in the satin paint you can see two by fours sticking out through multiple rooms in the house and ceiling. (Which is interesting because one of their managers Jen told us not to paint the house ( she knew it would show all the flaws) during our walkthrough Jen insisted we had to give her and her team a 9 or 10 review like she was a Mafia Boss. We made an offer in April. We wanted a 14-day close...turned into 30 plus days. Once we gave Pulte Homes a $30,000 deposit their people didn't answer any of our emails or phone calls / text. We paid cash for this home and they closed it before they even made all the repairs . Two months later and they're still not done you're in the walkthrough the walls and ceiling were painted flat white paint on ceilings walls. We've painted the walls satin pain since we moved in and 2x4s are protruding through walls in multiple rooms and ceilings. They install a water heater That's rated from a two bedroom house in a warm climate. But yet they install the walk in the shower in the master bedroom with two shower heads. God forbid in the winter somebody takes a shower in the two different bathrooms and needs hot water in the kitchen sink. The only reason I know this is I ask two different plumbing/ natural gas companies that come out to run an extra natural gas line to the stove. Both professional plumber/gas company said the water heater so in a house was insufficient. My wife and I have bought three new homes in our lifetimes this is the most disappointing experience we've ever had with a home builder. David Smith

Finishes are builder grade at best. Warranty is not honored in most cases. Their default position is to try to blame the homeowner.

My mistake was to trust but not verify. I thought Pulte was a reliable firm that would stand by their verbal and written commitments regard the property, and not resort to a Buyer Beware mentality. Deceptive Sales Practices: 1. During the sale in July 2022 Pulte’s Sales Agent said the backyard extended to Pritcher Point Road, a dirt road that borders the property. 2. At the final inspection in December 2022 Pulte’s construction manager commented on the nice size backyard and confirmed to us it extended to Pritcher Point Road. 3. After moving in we notified Pulte’s HOA about a large dead Pine tree that bordered Pritcher Point Road, They wrote to us (email – Feb. 15, 2023) that the tree was on our property and therefore our problem. When we requested permission to put up a fence; suddenly Pulte is pointing to a Plot (poorly drawn diagram) saying we were lied to by their agents and the property line is actually 13 feet from Pritcher Point Road. Pulte’s ascertain is forget what you were told you should have been able to interpret the map Pulte provided. Selective enforcement The most annoying part is the HOA has granted variances to other homeowners to construct their fences either bordering Pritcher Point Road or very close to the road. For whatever reason the HOA is telling us previous correspondence that the property extended to the road is incorrect and that they have now designated it ‘Common Area’. They also said that we are now under surveillance by the HOA. This was to be our retirement home. Pulte sent notices that they were inspecting homes on Monday, so I mowed my lawn Sunday. After mowing I jokingly told me wife we would get a violation anyway. Sure enough we received a violation notice Monday that it was not property mowed or edged. Now when I see the Community Manager driving around taking pictures, I tell my wife we are going to receive another violation. My wife and I have seriously discussed moving due to what we feel are the lies and harassment by Pulte. The problem is that home values in this community have actually declined. A home across the street from us originally sold in Oct 2022 for $582,000, now it’s listed at $550,000.

We love our new home in Rancho Mirage, but have a horrible HOA , we submitted all the landscape documents and they turned it down, we did the exact same plants, rocks, trees as many of our neighbors have. This is what I do for a living. Feeling very disappointed in Del Web Rancho mirage. We were told one thing and it was all untrue. Be careful when dealing with Del Web Rancho Mirage power hungry HOA. And we have spent well over a million on the property.

If I could give this company zero stars, I would. Needless to say, we never even got through the home building process and decided to terminate our home purchase agreement, even after engaging legal services and determining we would lose our $10k deposit. The entire process has been disorganized with tons of misinformation, attempted additional charges and predatory practices. And yet, here we were 4 months into the contract with absolutely NO progress made. To provide some background, this is NOT our first new build, so we were very aware of the process and had a great experience with the previous builder we utilized. Our process started out VERY rocky as the first pieces of misinformation came with the incentives being offered for the community we were interested in, as well as the type of community (natural gas vs. electric). My parent was told by a sales consultant in writing that the community was offering $40k in incentives, however the sales consultant we were assigned told us $30k. When inquiring about the discrepancy, our SC blamed the entire situation on the other's incompetency. We should've taken the red flag right there, but we proceeded. We signed the initial agreement and then determined that it was a natural gas community. They proceeded to ensure us that this was a cheaper/safer option however upon further research it was not. The next debacle came with the SC improperly selecting the structural options within their system. We had selected a 3-car garage w/ service door and to convert the tandem garage into a flex room ($4,800 total). After "submission", they came back and said the structural form was incorrect and there would be an additional $4,100, in addition to the service door not being an option with the 3-car garage. Immediately annoyed and refused to pay for THEIR INCOMPETENCE. After a few back and forth emails, they agreed to a credit and we had already paid the 1st portion of the deposit, so we proceeded. The design studio appointment went great (best part of the entire experience), however it was a hassle getting in contact with their 3rd party security/audio provider (3rd phase) as our SC never providing the structural plans to them (Note - completing all design phases in the specified timeframe was required to stay in good standing eligibility for the $30k incentive). After 4 change orders, we finally had the design finalized. Then absolutely NOTHING...crickets. We were aware that when we signed the initial agreement, it would take about 2 months for permitting. We were 3 months from there and hadn't even so much heard a peep from the superintendent/SC to discuss pre-construction meeting. I decided to reach out only for them to say there's a backlog and it'll be a couple weeks. Then silence again...we would drive over to the community a couple times a week to do our due diligence. We could not shake the eerie feelings and the constant incoming negative reviews, so we decided to terminate the agreement. The SC tried to convince us to utilize it as an investment property ($550k+ home) and when we refused and stated that's not even an option as stated within the contract (primary residence) nor the expected financing, the SC told us we would not be getting our deposit back. Their reasoning was that because we had a pre-approval with their preferred lender (even though we were not required to use them, nor did we plan to), that made it a hard-binding non-refundable deposit. We reached out to our legal team, who reviewed the contract and stated it was the most predatory agreement they had seen to date, and that there was definitely contract language to ensure buyers never get their deposit back. Our only option was to eat the $10k loss or to take the house to the appraisal phase and hope it didn't appraise at the proper value. We decided to just eat the loss...and I'm glad we did. If this is how the process was going before they even laid the slab, imagine the hassle of their building incompetence and needing independent inspectors (another bs addendum restriction for another time). I would stay FAR away from this company and their affiliated mortgage company.

We are under contract to build a home at Sun City in Georgetown TX with Pulte. We googled "lawsuits Pulte" and hundreds of cases popped up with scary and terrible reviews of their construction. We want to terminate our contract but they won't give us our 50K deposit back. They are a dishonest company. We are going to sue them.