Constantine
Very disappointing experience/Warranty/Built Quality with Pulte
Very disappointing experience with Pulte Homes’ construction quality and warranty service. My home has had a leak, a persistent knocking noise in the heating system, water hammer in the plumbing, popping drywall screws, cracks in the ceiling, and other signs of shoddy workmanship. Although the leak may have been resolved, I was told I would have to live with the resulting unfinished drywall damage for approximately two months. Pulte also attempted twice to fix the heating-system knock, but the problem remains. They now claim it is out of warranty—even though I initially reported it during the warranty period and their repair attempts were unsuccessful. They have also said the water-hammer issue is not covered. A new home should not have this many problems, and homeowners should not have to repeatedly pursue repairs or accept long delays and incomplete solutions. Based on my experience, Pulte has fallen short in both workmanship and standing behind its warranty. I would strongly recommend that prospective buyers carefully inspect the construction, document every defect immediately, and thoroughly review the warranty limitations before purchasing.

