Puerto Rico Car Transport Reviews | Read Customer Reviews of puertoricocartransport.com

Puerto Rico Car Transport Reviews | Read Customer Reviews of puertoricocartransport.com

Puerto Rico Car Transport reviews

151 approved reviews, newest moderated first

Teremarie
May 13, 2026
Todo el proceso fue sencillo y te…
Todo el proceso fue sencillo y te explican todo detalladamente segun lo que necesitas para poder realizar el envio
Response from Puerto Rico Car TransportMay 14, 2026
Thank you for your kind review! We’re glad to hear the process was simple and that our team was able to explain everything clearly and in detail. We truly appreciate your trust and thank you for choosing us for your shipment! ¡Muchas gracias por su amable reseña! Nos alegra saber que todo el proceso fue sencillo y que nuestro equipo pudo explicarle todo claramente y en detalle. Agradecemos mucho su confianza y gracias por elegirnos para su envío.
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Joseph
Mar 19, 2026
Very easy to work with and clear instructions
Very easy to work with. Friendly and helpful. I shipped from PR to Florida. You need to know this: 1. The proof of no insurance claims is only good for 20 days. (not 30) 2. The police WILL NOT inspect until you have the proof of no fines. (3 Days). 3. When you go to CESCO for the proof of no fines, buy your stamps there (in Aguadilla, it is in the same mall). That way, you get the proper stamps and pay the proper amount. The shipping is easy, and pick up in Florida is easy as well. Make sure you verify the location of the pick up, as the paperwork from Puerto Rico was not accurate, so just call the port in Jacksonville. Ralph and Diana were awesome and so helpful. Thank you for making the transport easy and stress free.
Response from Puerto Rico Car TransportMar 20, 2026
Thank you for your detailed feedback! We’re glad to hear the process was smooth and that your experience was stress-free. Your tips about the paperwork and pick-up process are very helpful for others planning a shipment. We appreciate you choosing us and look forward to assisting you again in the future!
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Maria
Mar 17, 2026
Great experience
Fast, convenient & reliable. Thank you all.
Response from Puerto Rico Car TransportMar 18, 2026
Thank you for the great feedback! We're glad to hear you found the process fast, convenient, and reliable. We appreciate your support!
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Francisco
Mar 13, 2026
Excelente lo recomiendo
Buen servicio buen trato muy profecionales
Response from Puerto Rico Car TransportMar 13, 2026
Thank you for your feedback! We’re glad you had a great experience and appreciate your support. ¡Gracias por sus comentarios! Nos alegra saber que tuvo una buena experiencia y agradecemos su apoyo.
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Victor
Mar 5, 2026
The process was flawless
The process was flawless. Dianna at Puerto Rico Car transport was very helpful and gave me relevant information as the process progressed. The car arrived in San Juan in perfect condition.
Response from Puerto Rico Car TransportMar 5, 2026
We are so pleased to hear that you had a flawless experience! We always aim to make the transport process stress-free by communicating with our clients. Thank you for your review!
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Norberto
Mar 2, 2026
It needs to find better people for Customer Service
It needs to find better people for their customer service. The agent was unprofessional and didn’t provide the appropriate updates and changed the pickup dates at their convenience. Same excuse after another. The truck broke down. They cancelled the order just because they couldn’t provide a service.
Response from Puerto Rico Car TransportMar 3, 2026
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating delays and changing schedules can be. All pickup and delivery dates are estimated, as carriers can run into unforeseen issues such as mechanical breakdowns, traffic, weather, or route changes. This is stated in our Terms of Agreement and was communicated to you during the process. While these situations are sometimes unavoidable, we understand the importance of clear and professional communication throughout. As for the cancellation, our records show that the request to cancel the order was made on your end, and we processed it per that request. We would not cancel an order without customer authorization. We appreciate you bringing this to our attention and will continue working to improve our service and communication moving forward.
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Victor
Feb 24, 2026
PR Car transport made everything so…
PR Car transport made everything so simple with detailed directions and constant follow up through the whole process from drop off to delivery. Even though on our end we ran into problems we had the full cooperation help and understanding from Diana and Giselle which were instrumental in helping with all issues. Great company that takes a personal interest in its clients and adds a personal touch to their professionalism. Excellent choice to transport your vehicle.
Response from Puerto Rico Car TransportFeb 24, 2026
Thank you for sharing your feedback! We’re thrilled to hear that the process was smooth and well-communicated from start to finish. It’s great to know that our team was able to provide support and guidance throughout, helping to navigate any challenges along the way. Providing personalized service while maintaining professionalism is something we truly value, and we’re glad it made a difference for you. We appreciate your kind words and recommendation!
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cliente
Feb 13, 2026
Excelente servicio
Excelente servicio
Response from Puerto Rico Car TransportFeb 13, 2026
Thank you so much for your feedback! We truly appreciate you taking the time to share your experience.
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