Michael N.
Slow in scheduling pick-up and zero follow-up.
I have submitted all documentation and i'm still pending the car pick-up. It's been nearly 2 weeks since the original scheduled date. They have not reached out to me to let me know any progress. I need to move out of state soon and this lack of service is making me nervous.
Response from Puerto Rico Car TransportAug 18, 2025
We appreciate your feedback and apologize for any inconvenience you've experienced. However, we are unable to find your booking based on the limited information provided. If you could please provide more details regarding your booking such as the name associated with the order or the booking number, we would be happy to investigate further. Your satisfaction is our priority, and we are committed to addressing and resolving any issues you may have encountered.