About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs Welcome to Join PUCKIPUPPY Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion. Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.
PUCKIPUPPY BIKES (puckipuppy.com) has 694 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
puckipuppy.com
Website
puckipuppy.com
Category
Bicycles
Listed on Five Star Index
2026
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The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
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My last bicycle tour ended from a tick bite. That was over 8 years ago and I’ve been chronically sick since. I have not been able to ride since for fear of getting myself stranded. Yesterday I took my first ride on my new boxer. I took one of my dogs for a several mile run on a remote rocky dirt road. Then I took two more pups for a short run. Lastly I took my other big dog for the same long run. I felt safe knowing that if I couldn’t get my bike and myself home, my bike could get me home. Wow, you’ve given me a touch of my life back and I’m truly grateful. I was hooting and hollering the whole ride like a kid on their first rollercoaster!!!
RB
Randy B.
Very pleased!
I purchased 2 BOXER ST’s and have been very impressed with them. I’ve put 250 miles on one and 120 on the other with no problems.
There were a couple of accessories either damaged or missing upon arrival and Puckipuppy took care of the problems like a champ. They have been great to work with and highly recommend. My son will be purchasing 2 in the near future.
JJ
Julius J.
I bought a Boxer ST
I bought a Boxer ST. This is my second e-bike, and is an upgrade I am exceedingly pleased with. The quality is spectacular. Assembly was easy. Customer service has been responsive. The ride is smooth, and everything about the bike exudes quality. I would not hesitate to purchase from Puckipuppy again, and I hope they are successful and will be around for a long time - they deserve accolades for making a great product.
DO
Don
I love my Puckipuppy Samoyed! You will too!!!
I recen tly decided to purchase an E-Bike and after researching many different brands I decided on the Puckipuppy Samoyed. I am SO GLAD I did. This bike is well constructed with a fine fit and finish. Assembly was a breeze and I was riding in under an hour.
The bike rides beautifully with plenty of "get up and go". My neighbor, who is a bike enthusiast was impressed and he loved it too.
The color display is very nice and they even offered an extra battery for $99! Which I purchased too.
I love it and I think you will too!
CZ
Cody Z.
I love Puckipuppy!
I love Puckipuppy!
I bought a bike a couple months back and I’ve been riding everyday. The dual suspension makes for an extremely smooth ride. The fat tires allow you to ride on any terrain, even snow! I recommend to anyone who is looking for a great bike at a great price.
MI
Michael
Review of the Puckipuppy Electric Bike…
Review of the Puckipuppy Electric Bike with Dual Motor
An Innovative Approach to Urban Mobility
The Puckipuppy electric bike with dual motor is a game-changer in the realm of urban transportation. Designed with both efficiency and style in mind, this bike promises to revolutionize the way off road, run errands, and explore the city. In this review, we will delve into the various features, performance aspects, and overall user experience of this remarkable e-bike.
Design and Build Quality
One of the first things that stand out about the Puckipuppy electric bike is its sleek and modern design. The bike boasts a robust frame crafted from high-quality aluminum alloy, ensuring durability without compromising on weight. The attention to detail is evident in every aspect of the bike, from the ergonomic handlebars to the comfortable saddle. The dual motor setup is seamlessly integrated into the design, giving the bike a clean and streamlined appearance.
Dual Motor System
The dual motor system is the star feature of the Puckipuppy electric bike. With motors located in both the front and rear wheels, this bike offers unparalleled power and performance. Each motor is capable of delivering up to 800 watts of power, providing a combined output of 1600 watts. This allows the bike to tackle steep inclines and rough terrains with ease, making it an excellent choice for both urban and off-road adventures.
Battery Life and Range
Equipped with a high-capacity lithium-ion battery, the Puckipuppy electric bike offers an impressive range on a single charge. Depending on riding conditions and usage, riders can expect to cover between 50 to 80 miles before needing to recharge. The battery is conveniently removable, allowing for easy charging and the option to carry a spare for extended journeys. The bike also features a regenerative braking system, which helps to extend the battery life by converting kinetic energy back into stored power.
Pros and Cons
• Powerful dual motor system with 1600 watts of combined output
• Impressive battery life and range
• Advanced suspension system for a smooth ride
• Sleek and modern design
• Intuitive LCD display and smart app integration
• Excellent safety features including disc brakes and LED lights
Cons:
Higher price point compared to some competitors
Heavier weight due to the dual motor setup
Conclusion
In conclusion, the Puckipuppy electric bike with dual motor is a standout choice for those seeking a powerful, reliable, and stylish mode of transportation. The dual motor system, impressive range, and advanced features make it a versatile option for a variety of riding conditions. While it may come with a higher price tag and added weight, the benefits far outweigh these minor drawbacks. Whether you're commuting to work, running errands, or exploring new trails, the Puckipuppy electric bike is sure to exceed your expectations and transform your riding experience.
SA
Shahram A.
Be aware of this company
Purchased a boxer ebike from this company & 3 minutes into it noticed front shocks are not working & power shuts off.called the customer service & since I just got the bike asked for return & refund.they were very apologetic & assured me to fix the problem & totally ignored my request .they sent me the front shocks & after putting in a few hours I finally installed it.compared the new forks with the old one and it was about 2" longer and they said just cut the extra.still the power issue was there and I called them numerous times & they are very good at apologizing but not taking care of the problem.going back & fort with them & tons of emails, they finally emailed me saying that they won't take responsibility for the power issue & my time to return the product has been exceeded !!! On their warranty policy it clearly states that their electric components are guaranteed for 2 years .that shows me they don't back up their products and do anything they can to not take it back and making their customers go around circles.i have also filled a complaint with BBB since they are a member.hopefully they learn how to have customer service not only pretending one.Not recommending them at all.
Response from PUCKIPUPPY BIKESMar 3, 2025
Dear Shahram,
Thank you for sharing your feedback, and we are sincerely sorry to hear about your frustrating experience. We truly value every customer’s opinion, and we deeply regret that we were unable to meet your expectations during your interactions with our team.
We want to clarify a few points regarding your situation:
Front Shocks Issue: When you first reached out, our team recognized the issue with the front shocks and worked to resolve it by sending you a replacement. We understand that this took time, and we apologize for any inconvenience caused by the delay.According to the records of our after-sales team, this problem of yours has been solved.
Power Issue: As we explained in previous communications, your e-bike does not have any inherent product quality issues.Our e-bikes are designed to enter protection mode when overloaded to avoid damaging the motor and battery. This feature is part of the bike’s design to ensure the longevity of its components.
Return and Warranty: We value every customer's experience. According to our after-sales team's records, in November, our team explained the power problem to you and offered you a $200 refund as compensation for the inconvenience caused by your front shocks failure and the fact that our products' power did not meet your needs. Our records show that you accepted this explanation and agreed to keep the order. We understand that you were hoping for a return and refund. As outlined in our warranty policy, we do offer a two-year guarantee for electric components. If there is a quality problem with the product, we will definitely not shirk any responsibility.Our policy also has specific terms regarding returns, and unfortunately, your request exceeded the time frame for returns due to personal reasons. We understand that this situation is far from ideal, and we apologize for any confusion that may have arisen regarding the warranty and return process.
We strive to offer the best possible service to our customers, and we genuinely regret that your experience was not a positive one. We are always looking to improve and will take your feedback into account as we continue to refine our processes.
If there are any remaining issues or if you need further assistance, we are still more than willing to work with you to find a solution. Please feel free to reach out directly to us, and we will do everything we can to resolve the matter.
Best regards,
Puckipuppy
MM
Mario M.
One person was assigned to my help…
One person was assigned to my help request and stayed with me through the process of resolving my problem. They worked with me until a resolution to my problem was determined and resolved.