J.C.
My experience was good
My experience was good. Getting in contact with someone to discuss delayed shipping was slightly difficult. Once I got ahold of someone communication was good.

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs Welcome to Join PUCKIPUPPY Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion. Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.
PUCKIPUPPY BIKES (puckipuppy.com) has 694 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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J.C.
My experience was good. Getting in contact with someone to discuss delayed shipping was slightly difficult. Once I got ahold of someone communication was good.
JOHN F.
My issue is maintenance. The bike has stopped working and I cannot figure out why. Getting any service at a local level is nearly impossible. The experience of the purchase and ride up to this point were very good...just the aftermarket availability of service techs is hard.
Response from PUCKIPUPPY BIKESOct 6, 2026
Dear John, Thank you for sharing your experience. We’re glad to hear that you were happy with your purchase and riding experience, and we’re sorry that you’re now having trouble with the bike. We understand how frustrating it can be when a technical issue comes up and finding a local service option isn’t convenient. Our support team is available to help diagnose the issue remotely, and when a repair is needed, we can provide step-by-step guidance or work with a local bike shop for warranty-related repairs when applicable. We’d appreciate the opportunity to help get your bike back up and running. Please check your email for our message so we can gather the necessary details and assist you with the next steps. Sincerely, Puckipuppy
Happy C.
I ordered the bike for my husband to squirrel hunt. The shipping was super fast. I had several questions. Each time, I simply replied to an email from them about my order. The response was very quick. The bike is amazing. My son has a different more expensive brand and says the Puckipuppy is a much more comfortable bike. The battery life is also amazing! Definitely recommend this company and their bikes to anyone who is looking.
Micheal S.
Had issue with bike. Customer service took care of it right away. Bike is great.
Dee J.
I love my puckipuppy bike. I have been riding the trails near my home. It goes fast uphill which is a plus. I would recommend this bike to anyone. I’m glad I chose this bike after doing my research. Thank puckipuppy
R M.
Online ordering was easy, bike arrived as promised. Instructions for assmebly were litle lacking or confusing.
David G.
Ordered online shipped quick straight to my garage. Took two easy days of assembly . Now understand I'm over 70 my first ride was a duzy. It was me, the bike was fine. Took about 3 weeks to really learn how the bike is suppost to work. So far several hundred miles in a very hilly area so far 2 wrecks for some reason both when I was stopped and failed to put my foot down! Man I love this thing. Bike is fine works great. I couldn't be happier with it.
Mark B.
Very easy to search and purchase. Bikes arrived on time. Minor problems were taken care of quickly. Bikes easy to assemble. Riding is fun. Fun, FUN!!