PubbyReviews of pubby.co

I have had a great experience with Pubby! They are quite responsive if an issue arises. Easy to use and I've learned quite a bit from this company.

Terrible customer service. Every interaction I've had has been terrible, including them attempting to charge my credit card for services I never requested. I switched to the monthly plan and they charged my card for the annual plan. I wrote to them about this and the reply acknowledged that their system will charge people even in circumstances where someone changed their plan. This is literally fraud. Further, they are not compliant with Amazon's Terms of Service. I received reviews from people who clearly never read my book, talking about plots and characters when the book had no plot nor any characters.

Low quality backend and terrible customer support

What Garbage, the people that use the site are also authors, you read their garbage and review , I post my books, they don't even download nor read and make speculations of what the book is based on the books description and write a poor review because they are jealous or the book in an inferior product to theirs? i don't get it, but do not waste your time, poor experience and the owners could careless how to encourage people o actually read the books and give hones non chatgpt reviews.

In general, it works. But their customer support tried to force me to update my review at Amazon because an author did not like it. After this issue I am not sure how sincere reviews from Pubby are.

I used this website a year ago and stopped because the service was poor. I wrote new s books and returned to Pubby unaware of other sites. Upon my return I purchased 3 or 4 books and performed reviews. They complained that I didn't do the reviews. I provided proof and they blocked me from their site. I was really surprised. I can't recommend this site.

Terrible, dishonest company. They use AI to detect if a reviewer has used AI to write a review. More importantly, our customer service is filled with morons and idiots with no regard for serving at all.

Just issues, stay away!