Psychology TodayReviews of psychologytoday.com

I am a certified coach. I was told that Psychology Today allows coaches on their platform, but they are refusing to accept my credentials even though I am an ordained minister, certified mental health coach, and certified professional life coach. After contacting customer service, they approved my account then the next day they deactivated it saying I do not qualify to be on their platform.

My daughters pediatric doctor suggested going to Psychology Today website to find a therapist for her. We have sent emails to several with no responses from any except one. The one that setup a virtual consultation didn’t even show up for the consultation. No email, no phone call, nothing. I called her office and it just rings with no response. Thanks for nothing Nadia Holmes. Why are pediatric docs recommending this site for finding a therapist instead of loca doctors? After 6 attempts with different therapist. We are done. This site is horrible. I will have to try another avenue for my 15yr old.

Exploitative, uncommunicative organisation. The anti-thesis of therapy. Beware.

How do I leave a review about a psychologist my partner and I had in through this company? There is nowhere to leave a review. There has been no follow up or anything. Wanted to find out how to leave a review as when you talk to a therapist, you are seeking to get help and when the help is not forthcoming, if will leave you in a more compromised and vulnerable position. Any help/ direction would be greatly appreciated.

I'm a provider listed on Psychology Today. Their customer service is the worst I have ever experienced. They don't provide any way for clinicians to provide feedback or make suggestions about the platform, and when I contacted them with a complaint, their customer service reps actually ghosted me. I wasn't asking for Psychology Today to immediately change their platform to meet my expectations, I was simply asking for my feedback to be acknowledged and for assurance that it reached the desk of someone in management. In this post-pandemic era, many therapists are licensed in multiple states in order to provide teletherapy to patients across the country. Psych Today requires clinicians to create multiple accounts and separately pay for each account if we want to show up in search results for more than two states! This is a bad faith move and an enormous financial burden on small business owners, in addition to a sign that the company is hopelessly out of touch with the professional needs of contemporary therapists. Behind the scenes, this company is unprofessional and clearly doesn't prioritize the clinicians or patients it claims to serve. There are plenty of other sites that connect therapists with clients, and with service like this, Psychology Today will become gradually less relevant to therapists until it finally goes out of business.

Absolutely disgusting and discriminatory articles about certain mental health conditions which are already marginalised and shamed on a daily basis resulting in suicides and ostracisation. Shame on this supposedly "credible" source.

Impossible to contact the customer service, the website doesn't work. I subscribed to the magazine in November and still nothing... I am cancelling my subscription. Extremely poor experience and I feel robbed.

Today I went to contact one of the therapists listed as available and after writing a whole summary and expecting to hear back from that therapist, the office contacted me that she is unavailable but they have many other therapists she could set me up with. After asking several questions, the office basically admitted to me that they are falsely listing this very experienced therapist on Psychology Today as available but using a "bait and switch" technique to offer other less experienced therapists to clients as options. When I contacted Psychology Today about the lies that were being posted on their website, I was shocked to get an email back from Charlie Scholtz saying that Psychology Today doesn't care. They only care if the therapists aren't who they say they are or if a therapist is legally not allowed to practice. So in other words, if they can't get in trouble for it, Psychology Today would be happy to knowingly print lies about therapists' availability on their website, even if those particular therapists list they are available when they are not. This causes hours and hours of clients calling and "being rejected" by therapists who were never available to begin with, as well as unending search time for people who should be getting more immediate care. This practice is very unethical. Psychology Today is participating in sham behavior.