Proudpatriots is listed under Hobbies.
Proudpatriots (proudpatriots.com) has 215 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Michael M.
I can’t remember ever dealing with a business that was so determined to make their customer’s experience so positive!!!! Had continuous messages back and forth to explain our issue, and for them to most definitely have us be VERY satisfied customers!!! Highly recommend them to everyone!!! MAGA!!!
Flo F.
THIS COMPANY IS A COMPLETE SCAM!!!! I STILL HAVENT RECEIVED MY ORDER PLACED ON 1/20. THEY GAVE ME THE BS STORY THAT IT WAS PROBABLY LOST. THEY TOLD ME IT WAS RESHIPPED ON 2/7. STILL NOTHING. MULTIBLE EMAILS SENT TO THEM AND I JUST RECEIVE MESSAGES STATING.. ORDER IS PROCESSING! I work in customer service so I know they are bsing. I will be doing a chargeback as well as going to the BBB and Attorney General as well. The sad thing is this was a gift for my brothers special Birthday back in January and I had nothing to give him.
Response from ProudpatriotsFeb 27, 2025
Hey Flo! We took a look into this and I assure you there was no B.S. If you work in customer service then you should know we have no control over the mail services and packages do get lost sometimes. Our agent offered you a full refund or a replacement and you chose a replacement. That was processed and should be delivered March 1st according to your tracking information. If you take a look at your order confirmation, you will see we do state orders can take a month depending on the items. These are made to order so they arrive to you in brand-new, uncirculated condition. We also carefully inspect our currency items to ensure they meet U.S. Mint guidelines before receiving the official signoff for the Certificate of Authenticity. Our currency items take time and it's well worth it because these are genuine legal tender that our customers love.
Randy
I had ordered a Trump 2nd Term Executive Order pen in red After placing the order I found that there was an executive order pen in black which I preferred I contacted customer service via email asking if my order could be changed to the black pen and received an immediate response that the order was changed per my request Very pleased with the attention I received and how quickly my request was addressed and resolved.
Gregory
My experience with Proud Patriots has been excellent. I love the products they make, which are great gifts to other proud right wing Americans. Or to have in your collection. All of the products I have received have been great quality. I ordered the Trumpinator bobblehead figure, a Trumpinator I'll be back sticker, and Trump 10,000 dollar bill for my mother for Mother's Day and she loved them. This was back in 2023, now that Trump defied the left's attempts to destroy him (and America for that matter) and became the 47th president of the great USA, those gifts are even more AWESOME. For my collection, I am really into the trading cards. I have over fifty of them. They come encased, graded gem mint 10 by WCG. Many of them have a story or description explaining the meaning behind the card on the back, for instance the 45th & 47th President of the USA card, capturing the moment in history. My experience with their customer service has been A1 excellent.. sometimes they respond so fast I am surprised how quickly they received and responded to my email. I love this company, I am a member of the trading card club so I receive and exclusive card each month capturing a significant moment during that month involving Trump or just a cool design with meaning behind it. Highly recommend subscribing to this the cards are awesome. Only regret I have is not subscribing sooner.
candy P.
This company has excellent customer service. I had an issue with an item and I emailed the company with a picture of my issue. They were prompt at replying and with a day had my new item sent out to me. The communication was very professional. I have ordered many items from them and will continue to do so. Thank you Proudpatriots for supporting something I believe in as I am a proud patriot of the USA.
Lynette A.
Part 2. Your reply is very inaccurate! First, you did not get in touch with me first thing Monday morning and today I am still waiting for you to call me back. You did not send me an email until after PayPal sent you a dispute notice. At that point I received a generic reply. Second, you never answer my questions; you just keep saying the same thing over and over again. Your site says you can cancel, however there is no cancel link. Why don't disclose your shipping timeline up front. Instead, you wait until the order has been place. Now you want me to contact you again!!! I have already left at least 6 messages and numerous emails. What a joke!
Seamon H.
This is a very good, friendly, and knowledgeable com.
Doug P.
I had some questions about how to use bonus points, and eventually (once their system was restored after a brief interlude) I was able to have my questions answered...and they were answered very quickly.
