Michael M.
Not sure what’s going on with logistics…
Not sure what’s going on with logistics and CS, but my last few orders have been a mess. Late, missing, wrong stuff, delayed responses from CS, etc. Current order is still pending after a month with no projected delivery date. Products still great, but will likely switch to another supplier while they sort things out. Order 178098 — been nearly a month since ordered. Ive tried contacting CS multiple times this last week and no response.
Response from Protein FactoryNov 9, 2021
Hello. which order are you refferring to because I see all orders delivered? We recently changed our shipping options. Instead of offering free shipping as the only option. We switched to free plus, economy, standard, and speedy. We have also started using FEDEX instead of the post office in some cases. Because the main bulk of delays are caused by USPS.

