Prosper MedicalAt Prosper Medical, we’re redefining how people access and experience healthcare. As a virtual-first healthcare platform, we combine concierge-level service with cutting-edge technology to deliver proactive, personalized care to every member.
Prosper Medical (prospermedical.com) has 97 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Doctors & Surgeons · Plano, Texas
Excellent
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97 approved reviews, newest moderated first
Katie A.
Amazing doctor care! Totally professional and comfortable atmosphere. Quick and easy service.
Response from Prosper MedicalMar 16, 2026
Hi Katie, thank you for your amazing review! I'm thrilled to hear that you experienced professional care in a comfortable atmosphere. It's great to know that our service was quick and easy for you. If you need anything else, just let us know!
Clyde
The doctor was wonderful, very personal, easy to talk with. Rx ed the medicine that I needed and helped me with an Ear Ache that was not clearing up. I wish this doctor could be my regular PCP Clyde E. Johnstone, Jr. Great Customer Service03
Response from Prosper MedicalMar 13, 2026
Hi Clyde, thank you for your fantastic review! I'm glad to hear that you found the doctor wonderful and easy to talk with. It's great that the treatment helped with your earache. Your appreciation for our customer service means a lot to us. If you ever need assistance again, just let us know!
ty
Very easy use, couldn’t be happier with the service, price, and professionalism.
Response from Prosper MedicalMar 12, 2026
Hi Ty, thank you for your fantastic review! I'm thrilled to hear that you found our service easy to use and that you're happy with the price and professionalism. Your satisfaction means a lot to us!
Britany
Exceptional-
Joan M.
So professional even with our phone issues Dr was awesome thank you so much medication helped our daughter with her morning sickness . Your reception and Dr were awesome. Definitely recommend . 5 star
Response from Prosper MedicalMar 9, 2026
Hi Joan, thank you for your wonderful review! I'm glad to hear that despite the phone issues, the doctor was able to help your daughter with her morning sickness. It's great to know that both our reception and the doctor provided excellent service. Your recommendation means a lot to us!
Bonnie C.
timely response and took care of my billing issue right away. Thank you
Response from Prosper MedicalMar 9, 2026
Hi Bonnie, thank you for your kind words! I'm glad to hear that we were able to respond promptly and resolve your billing issue right away. If you have any more questions or need assistance in the future, just let us know!
Seth B.
Helpful and very good with follow up. 10/10 recommend
Response from Prosper MedicalMar 4, 2026
Hi Seth, thank you for your kind words! I'm glad to hear that you found our follow-up helpful. Your recommendation means a lot to us. If there's anything else you need, feel free to reach out!
CGM
THE PROCESS WAS PAINLESS. THE PROVIDER WAS REALLY EXCELLENT (DR VAN VUGT). I ONLY HAD TO TELL MY STORY ONCE, AND !! HE LISTENED.. I'M A NURSE....THIS WILL ALWAYS BE MY FIRST CHOICE FOR CARE. THANKS SO MUCH.
Response from Prosper MedicalMar 3, 2026
Hi CGM, thank you for your wonderful feedback! I'm thrilled to hear that your experience with Dr. Van Vugt was excellent and that the process was painless. As a nurse, your trust means a lot to us. If you need anything else, feel free to reach out!