Homebridge (formerly Prospect)Reviews of prospectmortgagedirect.com

I've been an agent for 20 years plus. Brian minkow closed this deal in 10 days from Start to finish! Amazing, I will never work with anyone else and I will make it my mission to pre approve all my buyers with Brian minkow!

I try to use Jami Henrie for all of my real estate buyers. She's excellent at what she does and can always be reached. She always tackles any problems head on and resolves the issues usually before I even find out about them. My buyers use her over and over again and refer her because of the great job she does and her professionalism. I haven't had an unhappy customer yet and don't expect that I ever will!

Great service, professional, gets the job done!

Claudette assisted us for our home loan as it was the most positive possibly experience that my family have ever encountered. Claudette is respectful, well prepared, attentive listener, and the most importantly she did get the loan closed on time. I would recommend Claudette to anyone. What a great experience!!

Christopher, Kelley, and their team did a fabulous job giving us options and getting us to closing.

Steve Minkow and his team at Prospect Mortgage did a great job in cross-qualifying the buyer and then they did the loan. The team kept me updated along the way. Their experience, great customer service, and expedient processing really makes a difference in my real estate business! I always trust the Minkow team to review the financials before opening escrow so I make sure the deal will go through! Prospect Mortgage is the best mortgage company around.

Excellent. I would recommend Prospect Mortgage to anyone

When my husband and I decided to start the house hunting process, we didn’t know what we were going into. We barely had the recommended 20% down payment but we had excellent credit. My realtor had recommended Clarissa Chueire insisting she is the best at what she does. I was a little reluctant at first but after speaking on the phone with Clarissa she answered all my questions/concerns thoroughly. After providing all the required documents, we were quickly preapproved and on to the fun part. The fun part only lasted until the first home offer was lost to someone with a higher down payment. It is a very competitive market right now and houses were quickly getting snatched up. I honestly don’t know where to begin on how amazing the staff at Prospect Mortgage is. I personally work for a bank that caters to artists/athletes/actors in the entertainment industry. We deal with celebrities all the time and we proud ourselves on the level of service we provide. The level of service that your institution provided was outstanding to someone who has heard nothing but horror stories going through the mortgage process. We are a simple and modest Hispanic couple that just wanted to provide the American dream for our children. After losing several bids, we genuinely believed Clarissa was rooting for us to achieve our goal. It never felt like she was trying to just get a sale and close the deal. Clarissa never allowed for us to lose hope. Not only was she sympathetic to our lost, but was always with a positive mindset that although that house wasn’t for us, our time will come. What I loved the most about Clarissa is that she knew her stuff and knew it well. If she predicted any hiccups, she already had a work around in place. Anytime we needed a new preapproval letter, she will quickly respond well aware time was of the essence. Clarissa is so dedicated that I would receive responses even while she was on vacation. If for any reason she was not able to respond at that time, her assistant David Yazzetti, who is just as efficient always stepped in. David was always super helpful and pleasant to talk to in her absence. When we finally had the wonderful news of an accepted offer and Clarissa did all she can do for us, we were then reassigned to Caterina Rebollo for the final closing steps. You can’t imagine our surprise when Caterina was just as equally astounding as Clarissa. Caterina was as equally invested in assiting obtaining our house. I know that the credit officers in our bank stay late but I’m sure they don’t work on weekends or stay past 8pm like Caterina did responding to our emails. Her overall attitude and something as simple as a happy face icon in her emails made me happy. I remember the last few days of trying to close by the end of the month and Caterina must have been like a chicken with no head running around, lol. Everything was running smoothly until there was a hiccup with the PMI and I had started to lose hope it wasn’t going to happen in time. I remember Caterina telling me “Don’t lose it, just another baby challenge. I’m not afraid!” They hadn’t let me down yet and I all I knew is that these ladies knew their stuff and I believed in them. Sure enough at 5:15pm that same day, Caterina gave us the best news ever that we were cleared to close. At the closing table, everyone kept mentioning how they couldn’t believe how fast we closed. I don’t know if these ladies realize the impact they cause on everyday people’s lives. They can bring such joy to someone’s life just by doing their job and doing it well. As I mentioned before, I heard nothing but horror stories on the mortgage process but I can honestly say it was one of the best experiences of our lives. Another reason Clarissa is genuinely incredible is because when we were able to clear some more debt she was able to change our program to get us a better rate with less hassle. We honestly wouldn’t have known any better if she didn’t offer it. We cannot promote you guys enough to all our friends and family. Your institution should be proud of the dedicated, gracious, and exceptional employees you have. If I didn’t get bored to death with credit, I may be tempted in even applying for a job there . Hearing my 3 year old repeatedly tell me “Mommy, I love the house” makes it all worthwhile and we will be forever grateful.