Joseph F.
Very professional
Very professional They sale representative was very helpful. He assisted me in tracking my order as well advised when my order was shipped.
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback

Born in 2010, PRO SOUND GEAR an industry leader retailer in Pro Audio, Recording and Music Instruments, and manufacturing of professional audio products that ensure sonic reliability and complete satisfaction for SoundPRO SOUND GEAR has been dedicated to serving musicians with a deep passion for music. Our team consists of musicians, producers, composers, DJs, engineers, and artists who are deeply engaged in Miami’s vibrant music community. We share your enthusiasm for gear and are committed to providing expert assistance to answer all your questions.We are always willing to go the extra mile. We understand the pivotal role gear plays in our customers day to day lives. Never hesitate to contact us with any questions you have about what gear is best for you!Welcome to PRO SOUND GEAR; join the Sound, Knowledge & Passion along with professionals.
Pro Sound Gear (prosoundgear.com) has 107 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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107 approved reviews, newest moderated first
Joseph F.
Very professional They sale representative was very helpful. He assisted me in tracking my order as well advised when my order was shipped.
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback
William T H.
RECENT PURCHASE OF PIONEER BLUETOOTH HEADPHONES ,HAD A REQUEST FOR A CHANGE FROM OPEN BOX TO BRAND NEW, AND ALEX , Not satisfied
Response from Pro Sound GearDec 12, 2018
Hello dear customer, Please see my name is Alex supervisor at ProSoundGear.com, can you please send me an email, we can provably work out something for you : [email protected]
josh B.
Worst possible These guys drop shipped Amazon [crap] mic stands seprately, as part of a bundled mic set with a substantial markup...the gear arrived with the receipt from Amazon in the Amazon box at lower cost than I was charged by Pro Sound... Same equipment is available at other reliable stores..asked them to simply take the stands back, I would keep the mics, credit me and send shipping label or credit the cost of shipping... the answer was no. I could have bought the same equipment anywhere else at the same or cheaper price with no hassle.. I would stay far away from this shady outfit No legit supplier drop ships Amazon branded equipment at a markup...bad business
Response from Pro Sound GearDec 12, 2018
Hello dear customer, Please see my name is Alex supervisor at ProSoundGear.com, can you please send me an email, we can provably work out something for you : [email protected]
Nathan P.
awesome prices on great gear! Lightning fast shipping. I always look at Pro Sound Gear when i'm hunting.
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback
Gerald
Very impressed. They hooked up a killer deal. New Allen & Heath Xone 92 for $999... they said if i used a certain code they'd send a new one instead of a B Stock item (still a great price for a warrantied BSTock.. anyway i was skeptical. They adjusted the delivery options for me so FedEx would hold it at a FedEx location so i could pick it up when i wasn't at work. got the box.. opened it and sure enough. BRAND NEW UNOPENED Xone 92. Sounds great.. Great customer service. Very responsive. I"d do business with them again any day.
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback
Hanief B.
GREAT CUSTOMER SERVICE. SHIPPING ARRIVED EARLY. PRODUCT WAS GOOD. PRO X NOT SO FOND OF ITS PRODUCT. BUT OVERALL GREAT COMPANY TO BUY FROM I WOULD RECOMMEND ALL DJS TO SHOP HERE BEST PRICES NATIONWIDE.
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback
Marty R.
I bought the EKX duo package and didnt receive all my packages after calling and emailing numerous times they shipped the rest of my products and the boxes were damaged and one speakers had a large dent in the grill and one handle was damaged (this is almost a thousand dollar speaker by the way) and I still havent got a reply back and also the mounting poles that was supposed to come with the package I still havent recieved. This is the most expensive purchase I have made on a sound system and is by far my worst buying experience and I will never buy or recommend buying from pro sound gear
Response from Pro Sound GearDec 5, 2018
Please, I am really sorry about this situation, send us an email and we will compensate you for the delay with a credit, [email protected]
Steve P.
Excellent customer service! Thanks again!
Response from Pro Sound GearDec 5, 2018
Thanks for the feedback