PrometricReviews of prometric.com

I had an exam, did there system checks, all ok, logged on with plenty of time. Faced with blank a screen, as vearly thought might be just waiting till a Proctor was ready. Nope, waited and then exam time has passed. There is absolutely no help on the website, or on the call unless its office hours. A terrrible experience. Do not recommend they as a company at all.

I would give them 0 if an option. Terrible customer service, terrible website. You can spend hours going in circles on the website and then get 7 phone numbers that no one answers and when you finally do get a person they can't help you either but of course it's always your fault. Beyond terrible. It's the only testing option here right now and I have sent quite a few staff to test over the years and somehow the experience gets WORSE every time. I don't even know how that is possible, but it's beyond terrible.

This is the worst test experience I have ever had. It is disgusting that the state of Florida has contracted with this company. The proctor, who wore glasses, complained that he could not see my license. Well could it be that his vision is so poor that he can not see? I was threatened by the proctor that he was going to fail me because I was asking to many questions. I am so frustrated in the idea that the State of Florida thinks so little of the citizens that they contracted with this firm.

really bad technically speaking. took me over an hour to connect on a very important exam. i thought ProctorU was bad but this is beyond terrible.

Prometric cancelled my exam the day before with no explanation why. They said to wait until I get an email to contact them. 5 days go by, and the email basically says "sorry" with no explanation. I call customer service after hunting for their number, and the technician is extremely rude and unhelpful. They were not able to reschedule my exam.

This place is a SCAM!!! Unprofessinal, RUDE, they make money by fail you anyway they can. I pass my written exam but on my clinical the lady told me that my shoes was not in accordance with what i should wear for my clinicals, i was in shock. one hour away from home and you cant get out to get a new pair. So i callto see if i can take the test another time, but they told me i have to reapply again and start over. What a sick SOB. Forget it, only can scam me once. Dont waste your time and money. Zero stars from me!!!

I tried to take a test and talked to four different people. The way they treated me made me feel like a criminal. I understand they have to follow some rules. However, I took online tests with other companies that were more civilized. The kids working for them are rude and uneducated. This is the worst company to take a test with. If I could, I would give the company less than one star. I would give them a 0. Ultimately, because of technical problems, I didn't take the test.

The team here is very rude and have no respect for people trying to better them selves. By far the worst company I have ever proctored with. I will be missing the deadline for my exam due to their technical issues. The staff is rude, and has an attitude. Even when I finally was connected with a proctor after 2 1/2 hours, she was rude and asked me to log out of my exam to fix my camera and when I tried to log back in my Confirmation code is not working- simply because I hit "ctrl alt delete". Now it is "my fault" that I cannot get into my test and they said they need to investigate it. Now I am missing my deadline and will have to reapply and make another payment and this is putting a HUGE delay in my career.