ProMerchant offers credit card processing solutions and merchant accounts to businesses of all sizes. We are payment processing experts and offer two money saving transparent pricing plans for merchants to choose from.
ProMerchant (promerchant.com) has 252 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Cambridge, Massachusetts
Excellent
Administration & Services · Bedford, Massachusetts
Excellent
Administration & Services · Boston, Massachusetts
Excellent
Administration & Services · Wilbraham, Massachusetts
Excellent
252 approved reviews, newest moderated first
Jerry M.
Promerchant is the best company I found, after calling around to the top 10 merchant service providers! ProMerchant had options available that noone else had. I was approved in 1 day. Go with the Pro's at ProMerchant!
Response from ProMerchantAug 31, 2021
Thank you so much! We are honored to work with your business. Best, ProMerchant
Tonya B.
Just wanted to give a shout out to Nicolas Lennan. Nic went above and beyond measure to help my niece and I establish her ProMerchant credit card processing account. Being only 19 years old and just starting her cosmetology career; she had run into several road blocks in getting a credit card processing account established in order to do business. She had been denied by several companies due to her age and lack of credit history. No one seemed to want work with her. I called ProMerchant and spoke with Nic. It was her lucky day. Nic was very friendly and positive. He helped us through every step of the process and checked in during the process to make sure everything was progressing as it should. I highly recommend ProMerchant. If Nic answers the phone; I can guarantee you will receive top-notch service.
Response from ProMerchantAug 31, 2021
Hi Tonya, Thank you so much for leaving this review on TrustPilot. We are so glad that you are happy with your experience with Nicolas and ProMerchant! Best, ProMerchant
Alexandra D.
They provided great service and excellent rates on processing for my business. I have no complaints.
Response from ProMerchantAug 31, 2021
Thank you so much, Alexandra! Best, ProMerchant
Petra M.
Pro Merchant, has the best customer service, every time I have any questions is always someone willing to go the extra mile to help me. But especially, Chris Palovich since day one he has always been there for me, answering and returning every phone call with any question I have about anything including Compliance help. Chris, Thank you so much for helping me all these years with any credit card questions I have! You are the best!
Response from ProMerchantAug 31, 2021
Hi Petra, Thank you so much for this feedback! We are honored to be working with you and are happy that you had a great experience working with Chris and ProMerchant! Best, ProMerchant
Hayley O.
I called to speak with ProMerchant about their services, what I received was excellent customer service, communication, guidance, and trust. Their support team walked me through the process, and took time to explain the fees in a transparent way so I could understand them. They were patient and kind throughout the call. I recommend this company for these reasons, and most importantly, they provide excellent support, accounts reps that answer the phone and can be reached at any time.
Response from ProMerchantAug 31, 2021
Thank you so much, Hayley! Best, ProMerchant
Joel S.
Alex was great and got me up and running Thank you man
Response from ProMerchantAug 31, 2021
Thank you for working with us, Joel! Best, ProMerchant
Cheryl C.
every time i have reached out to Nick, whether by email or by phone, he is always on the ball. very attentive and professional with a strong sense of urgency!! I would recommend highly!
Response from ProMerchantMar 30, 2021
Dear Cheryl, Thank you so much for the kind words about Nick! He is a great team member and cares greatly about our merchants, just like we do. We are here for you if you ever need any assistance. Best, Emily ProMerchant
Ahmad M.
The merchant set up everything for me they great thank you for your service
Response from ProMerchantMar 30, 2021
Dear Ahmad, Thank you so much for this feedback. It is our great pleasure to work with you! Best, Emily ProMerchant